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Internal Server Error

Jibanez
Newcomer
Newcomer

My organization  Children's Hospital & Medical Center is using Zoom for Virtual Care visits scheduled from EPIC EMR. 

There is a report that the attending person would get the following message when trying to connect.

This issue was reported today 11/12/21 at 1030 AM Central time.

Was there anything going on with zoom systems at this time? 

Are there any resources that can help identify what the issue was for this reported issue?

Error message below.

Internal Server Error 

500 - v=2.0;clid=aw1;rid=INT_83bd87f96eb747df "

Link ti Error message below.

https://applications.zoom.us/telehealth?org_id=CgMhfvcnjqKjeaxAci5MSot452vSZQdce6MQ&data=Tnd8Yu53cBZ...

 

 

14 REPLIES 14

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Jibanez! Are you all still having this issue? Just wanted to check in! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi there i have the same problem.

From time to time, this issue is being reported. What should we do to correct this issue?

 

Hey

I am having the same issue today

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience. Kindly do a clean uninstall and reinstall the Zoom app with the latest version.

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Ivaylo
Newcomer
Newcomer

I have the same issue.

limudeyhutz
Newcomer
Newcomer

I have the same problem!
How can we fix it ASAP

Edwin1
Newcomer
Newcomer
Buenas tardes, tengo este problema al acceder a la nube de zoom:
 
Internal Server Error
Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_aeac67344efce8f1
 
Quisiera saber si lo solucionarán lo mas pronto posible. Gracias

osaka
Newcomer
Newcomer

I have the same problem.

Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_c60767e03d9349b5

Jeanandjack
Newcomer
Newcomer
Same problem
Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_6fe655aaa8650d90
 

Dawit_77
Newcomer
Newcomer

We integrated Zoom into Moodle for online course. We have had the same problem since 11 December 2021. 

The error message is shown below. Any tips on how to fix it soon?

 

"Internal Server Error
Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_88f73ecfc646efc4"

flower528ster
Newcomer
Newcomer

May I know you guys have solution for this problem?

 

We integrated Zoom canvas for the online courses and encountered the same problem since 11 December 2021. 

The error message is shown below. 

 

"Internal Server Error
Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_88f73ecfc646efc4"
 
We can directly login zoom and do the meeting, but cannot access from canvas integration. 

BeClever
Newcomer
Newcomer

I got the same problem with the Moodle LTI integration:

 
Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_bb3ec1824d53d15c