Help in retrieving my zoom recording with a double recording during the webinar

[Erick5]

This account was in charge of recording a webinar, that happened yesterday, although the meeting started with a voice stating that it was recording, In the middle of the webinar, it prompted that the recording stopped, so l had to press record again. Now after the meeting, the recorded video that only appeared to my laptop was the second half of the meeting. I need help getting the first half of the webinar. 

Please email me here if you have a workaround: ***********

[ShareableTom]

We had the same thing happen on June 5th and are facing the same issue. @Zoom please advise.

[dlare]

ad the same issue for May 1st.

[CarlaA]

Hi everyone! 

Please review this article on finding/locating your recordings: How to find your recordings/ How to confirm your recordings' location

Let me know if that helps! Thank you.