cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Cochlear Hearign Dervice issues using Zoom

Clarklabelson
Newcomer
Newcomer

‎2023-01-30 06:43 AM

II had issues with using Zoom this past Friday, My mom had a meeting with her lawyer and my mom is hard of hearing loosing her hearing actually, my mom has her hearing aide connected to her phone and with calls it works well. When we tried to use her phone with Zoom my mom couldn’t hear the lawyer. I also found out that Zoom has closed caption that was not turned on by the host that would help my mom with the meeting. Can anyone suggest what I should do to fix this issue my mom is facing please. My mom needs to hear the lawyer talk and then a meeting with the City of New York regarding accident so this is super important. 

 

Thanks

 

Clark

0 Likes
0 REPLIES 0