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Android tablet and phone, no camera settings

David7212
Newcomer
Newcomer

My camera is too dark on my Android tablet during a zoom call.

Camera is fine out of zoom.

Camera is fine on phone.

No camera settings on phone or tablet.

Only setting under General is ringtone.

I see no other settings, how do I brighten camera on tablet as it is way too dark.

 

Thank you.

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @David7212, just double-checked that you've updated your Zoom App or uninstalled/reinstalled it? 

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Zoom Community Moderator
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ryanpmurph
Newcomer
Newcomer

I am having this issue as well. I've tried uninstalling/reinstalling to no effect.

 

The camera is extremely dark in Zoom. If I point it at a light-bulb, you can see that, but basically nothing else. The camera works fine when not in Zoom.