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Zoom Hub Recording Email sent the wrong link

TheRachHmeets
Newcomer
Newcomer

‎2025-12-30 09:54 AM - edited ‎2025-12-30 09:57 AM

We created a Zoom Hub, tested out an event set up to make sure all our settings were good, then turned it into a template. Now the new events made from the template are sending the recording link to the test recording, instead of the new meeting's recording.

 

The event's email set up shows the correct recording's name in the configuration window, but isn't correct once it is actually sent. The subject of the email is for the correct meeting, but the content of the email shows the TEST meeting's name and provides the link to the TEST recording instead.

 

The new meeting IS being recorded and shows up as available in the Hub. I've also hidden the test event and its recording from the hub's lobby. Does anyone know why the wrong recording is being sent to the attendees of new events/meetings?

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