Hub Deactivated avec Migration / Impossible to cre...

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Hi Community,

I need your help, I am stuck, and I received no help from the support who didn't come back to me until now.

I am a licensed pro+zoom event user, and I connected on my Zoom Event to create a new event for early next week, I received a request of migration for my hub which I did. The page of the migration kept turning for a very long time without any other actions. After one hour I went back to my zoom event, my hub is not showing "inactive" or "deactivated" I have no way to create a new hub and when I try to create a new event I am stuck as they are automatically associated with my old deactivated hub and can't be published.

I am totally stuck and can't use a product I am paying for.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!