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Zoom invitations missing + sent again after the webinar

dms25
Newcomer
Newcomer

Yesterday we hosted webinar. There were problems with receiving link to join, especially for people who we manually approved the day (they didn't receive it). What could be wrong? Notifications were set for one day and one hour before the webinar.

Later that day, two hours after we finished our webinar, Zoom send another invitation for that webinar to everyone - why would it send it again after its done?

 

Thank you.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry for the late response, @dms25.

 

This sounds to me like the time zone wasn't set properly, but without looking directly at the setup info, I don’t know for sure.  This is the first I’ve heard of an issue like this. 


Ray -- check out the GoodClix website or the Z-SPAN website.