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Zoom Webinars Disappearing

TMGuide
Newcomer
Newcomer

‎2023-05-29 09:30 AM

Zoom has removed the webinar service from my account (despite having an active license), and I had active webinars accepting registrations. What will happen to those events and to the people who registered for them and how do I get this fixed so that we can run our webinars. 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-05 09:26 AM

Hi @TMGuide welcome to the community! Did you get any notification as to why your Zoom Webinars licenses was removed via email, etc.? You can go to https://zoom.us/profile under 'Account' to see if the Zoom Webinars license has been applied correctly; otherwise, you will need to re-assign the license from https://zoom.us/account/user#/. 

 

More info within the Knowledge base article on Assigning your Zoom licenses, and let me know if that helps! 

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