Wrong image size on banner

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-12-10 09:02 AM
Hi guys,
i have one problem. When i add zoom webinar and go to tab branding i upload image. Image is in big normal size, but when i copy link from registration, image is small. It is like zoom crop picture and look's small. Can you help me please!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-12-16 10:36 AM
I am having the same issue. Using the recommended 640x200px size and also larger ones and it keep cropping the picture so the text inside the picture becomes blurry

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-12-23 01:57 AM
I hope that we goona get info about that.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-03-07 01:39 AM
Have you found a solution?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-03-29 01:30 AM
No, I didn't find a solution. The problem is still the same where the zoom itself crops the image.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-09-25 05:21 AM
Can Zoom please look at this I'm experiencing the same issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-09-28 04:31 PM
Try changing the size to: 1280 x 400.
