cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Webinar Transcripts not available

philcharron
Newcomer
Newcomer

Hello I keep reading that live transcripts are available for webinars, but that feature is not available on our account. We have enabled Live Transcripts in our admin panel and it works for regular zoom meetings, but it is not working for our Webinars. In Webinars, we only have Closed Captioning options available. Any thoughts?

1 REPLY 1

GreenMeeting_ca
Participant
Participant

Phil - 

 

As far as I can tell, you still need either a human attendee (you can give permission for them to type out notes / a transcript) or you can sign up for a 3rd party transcription service (like Otter.ai or Rev.com) and link that into your Zoom account.

 

Cheers,

George

GreenMeeting.ca

 

 

Cheers,
George
GreenMeeting.ca