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Issues with Workspace release 6.0.11 (39959) desktop client - in-meeting Zoom Group Chat Wingdings


Hello! Looking for some help on an issue I've been having with webinars in Zoom since the 5/23/24 release.  Here's some info about my device (Lenovo ThinkPad X1--upgraded with new Zoom Workspace on 5/24/24):

  • Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHz
  • Installed RAM 16.0 GB (15.7 GB usable)
  • System type 64-bit operating system, x64-based processor 

Edition Windows 10 Enterprise

  • Version 21H2
  • Installed on ‎6/‎9/‎2023
  • OS build 19044.4412
  • Experience Windows Feature Experience Pack 1000.19056.1000.0

Whenever I copy and paste a link or text from a Word document into the in-meeting Zoom Group Chat chat, at some point during the webinar, my text will appear only in Wingdings font for hosts, panelists and some participants to see and cannot be toggled off to legible text. I have tried clicking More , and then changing the option from Everyone to Participant Can Chat With Hosts and Panelists and back again, but that hasn't worked . This is a pain point for training classes as our participants rely heavily on the in-meeting Zoom Group Chat and resorting unmuting everyone or breakout rooms can be disruptive or just not feasible. Has this happened to anybody else?Thanks!Cara