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How to reopen ticket sales for a Zoom Evenet

IdABA
Newcomer
Newcomer

‎2022-04-06 02:44 PM

We have an event scheduled with tickets available for purchase. Ticket sales ended and I want to extended to deadline. I made the change within the event, but still shows on the event page that ticket sales are closed. How can I reopen ticket sales?

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3 REPLIES 3

AustinP
Zoom Employee
Zoom Employee

‎2022-04-06 03:15 PM

Hey @IdABA , 

 

Just curious, by 'made the change within the event' are you referring to customizing the sale end date? 

Screen Shot 2022-04-06 at 4.14.06 PM.png

 

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IdABA
Newcomer
Newcomer
In response to AustinP

‎2022-04-06 03:34 PM

Yes, that's exactly what I am referring to. Thanks for responding! 

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IdABA
Newcomer
Newcomer
In response to AustinP

‎2022-04-06 03:45 PM

I suspect, the change to allows sales until end of event was made after the sale of the first ticket, and therefore the change is not "taking" and not allowing people to continue to register. I am not sure if there anything else that can be done or work around? 

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