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How can I enable option "always send 1080 video for attendees"?

hschn
Newcomer
Newcomer

‎2021-11-10 02:43 AM

Hi,


I'm using an account zoom webinar for 3000 attendees. But I don't know how to enable 1080 video for everyone.
Please help me because I'll have an event tomorrow.

Thanks for reading.

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-11-10 08:12 AM

Hi @hschn 

 

Do you have HD and 1080p enabled on your account at all? Generally this will need to be enabled by Zoom Support, then you are able to see the option in your web setting to enable it there.

 

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