cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Closed Session During a Webinar

jfirestone
Newcomer
Newcomer

I need to be able to temporarily pause a webinar during a meeting for a closed session. I need to make sure no panelists or attendees can see or hear anything during the closed session (there will be in-person attendees who will be participating in the closed session). I tried it last month and it did not work. I paused the recording and muted the laptop but remote participants reported they could still hear the closed session conversation. I unpaused the recording after the closed session and I ended up with two separate videos instead one one with a pause in the middle.

 

2 REPLIES 2

AustinP
Zoom Employee
Zoom Employee

@jfirestone,

 

During your closed session,  what if rather than muting your audio, you left computer audio entirely? 

Screen Shot 2021-11-11 at 9.30.38 AM.png

Okay, I'll try that on a test webinar and see if it does what I need. Thanks!