cancel
Showing results for 
Search instead for 
Did you mean: 

Domain allow list issue: "Domain uses invalid SSL certificate" for youtube-nocookie.com

jz1
Newcomer
Newcomer

We have an app on the Zoom marketplace.

 

We're trying to add the www.youtube-nocookie.com domain in the allow list for privacy reasons (see https://support.google.com/youtube/answer/171780?hl=en#zippy=%2Cturn-on-privacy-enhanced-mode).

However, when trying to add this domain, we get the following error (see screenshot):

 

> Domain violates Zoom App Marketplace domain policy. Reason: Domain uses invalid SSL certificate.

 

Do you know why that happens and how to fix this?

 

Here's an example link:

https://www.youtube-nocookie.com/embed/jNQXAC9IVRw?rel=0

 

The 2nd screenshot shows the certificate is valid, so I'm not sure why Zoom displays that error.

2 REPLIES 2

drmikejones
Newcomer
Newcomer

Just landed on this report as I had a similar albeit non-zoom related issue.

The youtube certificate used, while it is valid for youtube.com and www.youtube.com, is also valid for www.youtube-nocookie.com but not for youtube-nocookie.com. Could that be the issue here?

It's been a long time, so I don't exactly remember all the details, but I see both domains are now approved in our Zoom apps:

jz1_0-1743839226014.png

 

I think we were able to get them approved by including additional information in the review notes for the Zoom admin reviewer. If I change the domain, I can see a field to include that information:

jz1_1-1743839387181.png

 

Note that when we experienced the problem, Zoom apps were still new, so the review process wasn't always straightforward. I imagine it's now much smoother.

 

The youtube certificate used, while it is valid for youtube.com and www.youtube.com, is also valid for www.youtube-nocookie.com but not for youtube-nocookie.com. Could that be the issue here?

 

I don't think it was the only cause back then because both domains were rejected at that time.