I want the classic whiteboard back

[MikeTClark]

I unticked/unchecked the button that says:

"Use Whiteboard by default if available"

I restarted zoom ... nothing has changed, I still get the old whiteboard that is not fit for purpose.

[Palmer]

Hi @MikeTClark , If you uncheck that box then the classic whiteboard will open when you click on the whiteboard option in the meeting share screen. Are you instead looking to launch the new whiteboard?

[LilacSunflower]

I NEED THAT INFO TOO. NOT WORKING ON MINE. 

[jss28]

It should but it doesn't. Unchecking the box did work a few months ago but with this latest Whiteboard version it doesn't revert back to Classic when the box is left unchecked.

[MikeTClark]

It’s bizarre. I went to the app and found the button that sends you to the website. Then unchecked it again. Going straight to the website and logging in didn’t work, despite 100% being the same account…

[MikeTClark]

I did say “old” I meant Very badly designed whiteboard 

[CHEEBEES]

Me too! Hating the new versions. I checked unchecked 1000 times. but it does not let us go back to the classic whiteboard. It is like not giving me what I paid for and giving me something else (which I hate but Zoom thinks its cool)

[jss28]

Cool it certainly is not! Annoying, inferior, clunky, restricting, slow…limiting…unwelcome certainly! 

[CHEEBEES]

Moreover it does not even let us annotate on the photo when shared (like it used to). I have checked a million videos and made sure that the Annotation is enabled. We had to reschedule a class because of this annoying feature.

[Palmer]

Hi @CHEEBEES, are you saying you are not able to annotate on an image uploaded to a whiteboard? 

[jss28]

One can only hope that the invisible impossible to reach Zoom personnel are beginning to realise they’ve made a howler. Last time this happened a few months ago it was rectified…one lives in hope…and impatience!

[Palmer]

Hi @jss28 , i sent you a private message with instructions on how to contact me. I would love the change to get your feedback on the new whiteboard experiences and some simplifications we have planned.

[SunshineandRain]

I spent 3 1/2 hours on zoom chat tonight because of this but.....HURRAH! It's finally solved! 

When I click "Share" now, there are three tabs along the top: Screens, Documents and Advanced. Before there were only two tabs - Documents is new and this is where the classic whiteboard is now hiding.  Hope this can save someone else the hours of wasted time I've had.

[Palmer]

HI @SunshineandRain , I'm sorry to hear about the confusion. the 6.0 update was pretty signification with a lot of UI changes for the meeting experiences.