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Zoom AI Companion2023-03-21 04:33 PM
Hello All,
I have just signed up to the ZOOM phone system to be run out of Aus.
Tried the chat option and caled ZOOM however 90 minutes later I am no closer to choosing a phone number and can not seem to get anywhere with anyone at ZOOM and the website keeps taking me in circles
A couple of questions is ZOOM customer service this horrendous all the time?
Shall I get out while I can and find a better provider?
Is there anyone here who can guide me as to how to set up a phone number.
Thank you
2023-03-21 06:20 PM
Hi @Nas2
Hope you have acquired the phone number. Here is the article to request zoom phone numbers.
https://support.zoom.us/hc/en-us/articles/360034342152-Requesting-Native-Zoom-Phone-numbers
You can buy zoom phone licenses ( unlimited or metered ) from this link, depending on number of users and their calling needs.
https://zoom.us/pricing/zoom-phone
To setup a phone number, Please watch this video for the quick steps:
https://www.youtube.com/watch?v=zd-pi7LITNs
Detailed article is here: https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-
If you have further questions, please let us know and we can help answer any questions.
Hope that helps