Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Poly Rove B2 keeps disconnecting from Zoom

We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom. If we reboot the B2 base most times we are able to make phone calls. But after a period of time it appears to disconnect from Zoom and we just get a busy signal if we try to di...

Zoom Phone desktop app not connecting on calls

I have a user using the Zoom application on OpenSUSE LEAP 15.4 Linux. For several months he has been able to place Zoom phone calls from home but it stopped working. He immediately gets "Called failed" and no error code is provided. He can start a Zo...

Default Site Voice

I am setting up a multi-site system and want to have a consistent "voice" across all sites and audio clips. It makes no sense to me that I can change the default site language but not the voice and I don't want to have to recreate everything with a d...

Placing callers on Hold

Hello everyone first time post here, I was wondering if anybody experiencing the same issue we are having using zoom on a desk phone ( Soundpoint 550 Polycom and others) Anytime you are on a call and another person calls, you can not place them on ho...

Delete SMS Contacts on iPad

I have multiple duplicates in SMS contacts that are used to chat all the time, but for some reason I have no way of deleting any of them, I’ve also tried to add to existing contacts but no success.

Gus0103 by Listener
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Resolved! website click to call not linked

we have a business site that has phone numbers listed but they are not coded as a clickable link just text. our Skype for Business phone system has an addon that puts a clickable icon next to the phone number to make it clickable. is there any sort o...

Importing Key Assignments

I am trying to import Key assignements and keep getting the following error message. The amount of line keys (of the Line type) is incorrect. I can do the MASS import but it doesn't let you pick a Key number so it scrambles my keys and makes training...