My issue is that if I'm in a call (not sharing my screen) I can talk and hear others and they can hear me well too, but also everyone can hear my computer sounds. Everything. My notifications, spotify, youtube, every sound on my computer. The headset has a mute button which obviously only mutes the mic of the headset but not the sounds from my computer, if I'm muting myself from zoom it mutes everthing as expected.
Hi @jeremyjustin , thanks for the suggestion, sadly it didn't solved it. Plus information that the issue is not present in my personal room but our always on team room where we're admins. Sadly I can't see the settings for that room right now. I'll get back on monday. Thanks
Hi @npospischek thanks for the additional information. One other thing to double check, when you are in the Zoom meeting you can click the up arrow beside the mic symbol
Can you just double check to make sure the mic is going through your headset? Sometimes the sound comes through the headset but the mic is enabled on the computer and you come through with worse sound and more background noise to the far end.
Hi @jeremyjustin , so just check our "team room" (actually it's a recurring meeting) settings: - it's a recurring meeting without fixed time - audio allowed from telephone and computer audio ("Both") - participants allowed to join anytime
Checked the audio settings again, looks good to me.
My personal room doesn't behaves like this. Is there's a setting for this for the company admins maybe?
Hi @npospischek ok thanks for the additional detail. So just to be sure, you are saying that you can be in a Zoom meeting, you have your microphone muted in Zoom (and you see the red slash through the mic like this)
But people in the meeting hear sounds from your computer?
- if that is the case are you sure you are not also connected into the meeting from audio on your phone?
No, the problem is that if I'm connected with my headset my computer sounds like spotify or youtube and OS notifications can be heared too. If I'm muted with the zoom button than it mutes everything although if I mute myself through the headset's mute button the computer sounds continue. And my default speaker is through the headset and the computer sounds cannot be heared any other way.