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2023-01-18 07:05 AM
I had a new problem after a Zoom update to 5.13.4 on Mac OS. Whatever camera I used (internal and external) would eventually send my video with flashes, jerks, and overall distortion. I solved the problem by turning off hardware acceleration for sending video in the Advanced video settings. (This doesn't affect my iMac of similar vintage.)
2023-01-18 08:24 AM
Hey @GeoWittPitt believe this has been fixed in the new Zoom update 5.13.5, suggest updating and let me know if that helps!
2023-01-18 10:39 AM
how do I know what version I have? Zoom usually prompts the update but haven't seen it yet.
2023-01-19 09:41 AM
Hey @joan75 you can check for updates within your client if you go to your profile > check for updates