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Hi folks. My workplace uses Google Calendar and Zoom, and the Chrome extension that let me just turn a new event into a Zoom right from Google Cal was the best thing since sliced bread. Until recently when it suddenly stopped scheduling them in my work account and wanted to schedule them in a basic account associated with my personal Gmail that I don't even remember making. (That is the Google account I use on Google Cal so I can see all my calendars at once--but the email address for my work Zoom account is also associated with that Google account.)
I don't know why it changed, and I can't figure out how to get it to go back. It even does it if I've just logged into the right account on Zoom.us on another tab.
It sounds like the Chrome extension is somehow logged in to the wrong account. Let's fix that:
That should get the extension back to scheduling meetings for your paid account.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
Thanks Bort. Have same problem. Issue with above fix for me is that Chrome browser is managed by company so can't download extension at present. Obviously can when logged into to perso. Is there another way or do I need to switch to Safari or other? Ideally not obviously.
Can you use different Zoom accounts when setting up different meetings within your own calendar? We have two office Zoom accounts we use. It seems to just remember the one and auto populates it when creating an event.
Hey @Bort , I don't have any extensions installed on my browser. The application is installed directly into my Google Calendar, and as far as I can tell there is no way for me to remove the credentials I used to connect Zoom to that calendar (my personal ones) so that I can instead use my work ones. I can't find any option via the zoom.us login that lets me disconnect the account that way as a backdoor, either. My goal is to basically nuke the connection between my calendar and any zoom account and start from scratch, but I have no way in right now. I use chrome as my browser, and am on a mac.
Ok, can you clarify what button you press when adding a Zoom meeting to a calendar event? A screenshot would be even better.
From there, I can guide you through how to sign-out and back in to the correct account.
Perfect, exactly what I needed to see!
So, the Make it a Zoom Meeting button is actually indeed the Chrome extension, even though you aren't aware of it. To fix this, follow these steps:
There you should see other extensions you have installed. Click the Zoom Scheduler option.
That should be all you need to do!
Okay, it actually took me editing that screenshot to notice that Google refers to this as an 'add-on', whereas @Bort was referring me to chrome's 'extensions'. Poking around more, I noticed the right side of gcal (which I literally don't think I've ever used or looked at in my entire life) has a bar, and there I saw a zoom icon, and it's THERE that you can manage your login/out settings. If the account seems stuck on one account, go to zoom.us and manually log yourself out, it seems like their connective model doesn't treat the add-on as the same priority as the main site, so being logged in on zoom.us will override and keep you logged in to whatever account you're logged into there. GOOD LUCK OUT THERE EVERYONE, I could literally not find a fix about this anywhere on the internet.
Let me know if this actually solves your problem. I actually tried this about a month ago & I’m still encountering the same issue. I was temporarily logged into a Zoom account (one that I don’t want to schedule meetings with) and now, no matter what I do, Zoom meetings through my Google calendar are always scheduled with the wrong Zoom account. I even tried removing the add-on altogether & re-adding it from scratch & it still didn’t solve the problem for me.
@ErinAmalie I'm having spotty success so far, and I can't pin down why. I own three reoccurring events on my calendar, so with that as a sample size, I'm having the following issues:
In conclusion, I have no clue what's going on and am disappointed at how zoom integrates these features. QA your tools before you release them, don't make us do it for you. @Bort any thoughts?
I'm having the same issue and I've tried everything mentioned in this thread to no avail. I need to maintain a separation between my personal and business zoom accounts and not being able to do so within my calendar is enough to make me continue to rely on Google Meet instead. Please help.