Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Post meeting creation, the sync of the calendar seems to stop.
If I create a meeting in the zoom client, it is added to my calendar in outlook. However, if I change meeting details on the zoom client, those changes are not reflected in meeting created on outlook. Does anyone have a workaround for this? Or is it necessary to update both the meetings on the zoom client and on the calendar?
Hey Jemzoom - I'm experiencing the same non-syncing issue, but in reverse. I want to create Zoom mtgs via Outlook, which then adds it to the Zoom client, but if we change the Outlook meeting, the Zoom clients doesn't get updated and employees/clients receive alerts that a Zoom meeting is about to start, but it was already rescheduled. The rescheduled Outlook meeting isn't syncing with Zoom client to move the meeting.
Did you ever hear back or get any guidance on this issue?
Hi @blehn. I'm having the same problem as you - I only schedule through Outlook 365 on Windows 10 using Zoom plug-in 5.11.0 (6569). I expect Zoom to be updated by magic. Outlook is the source of truth, not Zoom.
Most of my Outlook changes correctly update the associated Zoom meeting. Today I thought I had a meeting with our CTO based on the Zoom pop-up, but it had been rescheduled through Outlook many days ago. Looking forward in the Zoom website, there is no Zoom meeting corresponding to the reschedule in Outlook. I was lucky this time, but can't assume I'll be lucky next time.
I think the reason I've not yet been caught by the "there's no corresponding meeting in my Zoom account" is either because I typically use the Personal Meeting ID and can start the meeting through the Zoom client, or maybe the Zoom plugin reads my calendar entries, sees a Zoom link, and throws a Start button onto the reminder pop-up in real time.
Has there been any fix or reply on this for anyone? Everything worked smoothly for me earlier in the year, now I'm wasting foolish time having to update Zoom internally when I change and cancel meetings in Outlook. What's the point in the add-in and supposed integration if it doesn't integrate backwards? Feeling quite frustrated by how clunky this has become.
Nothing heard on my end. Just yesterday I had a blip in the heart rate when a reminder for a rescheduled-from-Outlook meeting with a VP that never got rescheduled by Zoom popped up on my screen. I don't know what the other person sees in their calendar, but he didn't complain to me.
This is more annoying when you have unique meeting IDs vs. personal meeting IDs, since you can't tell what happens if you don't manually reschedule in Zoom but attempt to start the meeting on the correct day.
I am also experiencing the same behavior and we are 6 months further. just noticed that signing out and signing back into zoom updated the meeting calendar. not sure if this can be of help. it is not a resolution as this should go automatic but maybe developing some sign out/in habit at the beginning or end of the day could avoid the majority of this (unless the meeting change is with the same day of course).
Same thing happened to me. I change and update the meeting time in Outlook, send the Meeting Update and I STILL receive a response from Zoom about the meeting is set to start at the first time I scheduled it for. Any resolution on this...or are they asleep at the wheel?? Can't MS and Zoom get together and resolve this??
Hey Everyone, just found this discussion after spending 2 hours last night trying to troubleshoot the syncing issue. Ugh. I schedule events in Outlook 365 and then use the add-on for zoom events. The issue I ran into yesterday is when I attempted to schedule a series of events in Outlook 365 and customized a few of the occurrences. Zoom does not update even when I go into the Event Series --> Zoom --> Settings --> Update.
I tested this same process with a single occurrence in Outlook 365 and Zoom did update the event I tested (moved the time) but left the old time there too in the meetings log as if there were 2 meetings. I had to manually delete the event with the original time.
For anyone scheduling series in Outlook, I found this answer in the Zoom Support group:
Last Updated: August 23, 2023
With automatic bi-directional syncing, you can ensure that the Zoom meetings that you create or update on either Zoom or external calendars will automatically sync across all integrated applications, such as the Zoom web portal, Zoom client, and integrated calendars.
Note: Currently, this feature only supports updates made to an individual meeting (non-recurring) or an entire series. Changes to a single occurrence in a recurring meeting are not supported and will not sync correctly.
Note: At this time, when changing the meeting type from a recurring meeting to a single meeting, this feature does not support Office 365.
I'm reaching out to Zoom directly to see where things stand. I'll post any updates I receive. Best of luck everyone. Maybe we can get AI to do the manual updates for us. 😉
Depending on your email / calendar platform you use, you may need your organizations Email administrator to allow bi directional calendar syncing. I believe this is true for exchange based calendars