Recording transcripts

[LeeJ1]

How do you get access to the written transcripts of a recorded meeting?

[ccameron]

Hello,

The article below will walk you through, enabling and viewing your cloud recording transcript.

https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings

The first step would be to ensure it's enabled in your recording settings.

Go to your account settings > recording > advanced cloud recording > enable audio transcription.

Of course you'll only have access to meetings you hosted/recorded.

If this answered your question, please accept as solution. Thank you!

[LeeJ1]

Thanks Cameron,

"Enable audio transcription" does not show up as an option under Advanced cloud recording settings for me.  I have pasted what I have here.  I do have a license. 

Advanced cloud recording settings

Add a timestamp to the recording

Display participants' names in the recording

Record thumbnails when sharing

Optimize the recording for 3rd party video editor

Save panelist chat to the recording

Save closed caption as a VTT file

[LeeJ1]

Any other thoughts on my predicament, Cameron?

[ccameron]

Hello,

The prerequisites for this feature are as follows:

Prerequisites

• Business, Education, or Enterprise account with cloud recording enabled
• Account owner or admin privileges for enabling or disabling at the account or group level

Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

As noted in the support article, if you don't see the option to enable, you can submit a request to our support for enablement. Both links are below:
https://support.zoom.us/hc/en-us/articles/4409311220621-Enabling-or-disabling-audio-transcription-fo...

Submit a ticket: https://support.zoom.us/hc/en-us/requests/new

I hope this helps! If so, please click accept as solution. Thank you.