You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-07-09 01:34 AM
The recording time is said to be 40 minutes but the countdown ends in 15 minutes?
2022-07-09 01:37 AM
And what I have to do to get a chat live support ?
2022-07-09 04:10 PM
Not sure what you mean by “countdown ends in 15 minutes”. Last I checked, Zoom just boots you out in 40 minutes, without a countdown timer.
From https://support.zoom.us/hc/en-us/articles/201362003-Zoom-Technical-Support here’s the options for Basic and Pro accounts:
2022-07-10 03:14 AM
I will record a video of the countdown timer and download it to youtube for everyone to see it lasts only 15 minutes. I know that because I recorded my newest podcast in two parts each 15 minutes and the meeting closes immediately when the countdown ends. The zoom app starts to warn by a box appears on the left middle of screen I think before 5 min to the ending and counts down. And total time of meeting is 15 minutes in each. I will attach the youtube link here.
2022-07-10 03:11 PM
That is exactly what is happening to me (I am cut off after about 25 minutes). I have a free account because I use it to tutor a child long distance. Have you found a solution to get the entire 40 minutes? Thanks!
2022-07-10 03:16 PM
No I have'nt. Problem still persists. And the support denies this issue. So I plan to put a shame on them by taking a video of the meeting by my phone and download it to youtube to uncover the 40 minutes lie
2022-07-11 06:05 AM
Everytime I opened the app it said "A new update available" I updated it everytime and it did not work. I mailed the issue to support zendesk several times. Nothing happened. At last I deleted the app completely and downloaded again. It was solved. I dont know it was due to my endless complaints or the deleting but now it works properly for 40 minutes.
2022-07-10 04:54 PM
So here’s some information for you: The 40 minute limit is measured from the time you start your meeting. It does not start when the second person joins.
2022-07-10 11:22 PM
I dont record my own voice and the recording time starts when you actually click record to this pc option in the menu. One to one calls does not have a time limit. The limit is for recording the meetings. This info is all in zoom website.
2022-07-10 11:26 PM
And fyi there are lots of people suffering from the same problem and zoom support fully aware of it. They just choose to deny. Here is the link proof