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Participant names should not appear in recording

Reggie_f
Newcomer
Newcomer

Hello Community

I wanted to make sure that for a Zoom recording I just did, the participants' names would not be displayed. I searched how to do that and unticked "participants names appear in recording" (see screenshot) 

 

 

Unfortunately, now that I have the recording, the names still appear. 

Why is this, how can I prevent it? 

 

Thank you for your help

 

 

1 REPLY 1

Miguel_Blanton
Newcomer
Newcomer

Hello,

To address the issue of participants' names appearing in your Zoom recording despite unticking the "participants names appear in recording" option, please ensure that you have the latest version of Zoom installed. If the problem persists, you may need to contact Zoom support for further assistance and troubleshooting.

I hope this helps resolve your issue.