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Ghost of zoom taking up my storage.


Hello, I've been having a problem where I deleted zoom, but when I go to my program downloads,  it shows up as taking up 3 gb. Upon trying to delete this, i am met wit the error: "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have already tried the "CleanZoom" application which crashed imminently every time i started it up even after deleting and reinstalling it multiple times. I want nothing to do with zoom anymore and just want it to stop leeching storage from my device. Tired and frustrated. Please help!


Zoom Moderator
Zoom Moderator

Hi @Kami, welcome to the Zoom Community!


I am sorry to hear that you are having issues uninstalling Zoom from your device. Please follow the steps in this article to completely remove Zoom from your computer. If you are unable to do so after following these steps, please let me know.


I hope this helps!

Zoom Moderator

Please click Accept as Solution if this answered your question.