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How do I delete an old recording that is still processing?

MartaMaga
Listener

‎2023-05-19 07:58 AM

Hi,

 

this is May 2023 and somehow I still have dozens of recordings from months ago that I can't delete because they appear as still processing / recording is in progress. How do I delete these? They are taking up storage space. Thank you

MartaMaga_0-1684508274411.png

 

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VA
Zoom Moderator
Zoom Moderator

‎2023-05-19 08:16 AM

Hi @MartaMaga and welcome to the Zoom Community! For help retrieving or deleting this stuck cloud recording, please contact Zoom support directly and they will be able to assist.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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