Error Code: 1005

[rahim]

I have not been able to log into a Zoom meeting on my MacBook and iPad. This is what I get after there is no connection.

"The server encountered an internal error and was unable to process your request. Error Code: 1005"

Can someone help me?

Rahim

[RN]

Hi @rahim Error 1005 indicates Zoom is not able to connect to your network environment.

Here are some suggestions to troubleshoot:
- If you are on a network with a firewall or a proxy, please contact a network administrator to check your Firewall and Proxy Settings.
- Antivirus software like McAfee Web Protection or AVG may be blocking your connection to Zoom. Please try to disable the service and try again.
- Check with your Internet Service Provider to check that you can connect to the Zoom service.