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Cannot convert Zoom recording on my Mac


I have enough room on my computer, but cannot convert the recording from a meeting I had today. I get a message saying "Failed to Convert Recording."  I have 2.63 GB of space remaining on my computer. The Zoom call is 1.21 GB. I have a 2015 MacBook Pro.  

Thanks for your support


Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @TheresaC.

I'd suggest making additional space available on your machine and restarting the conversion process.  The recording file that Zoom creates during the meeting requires additional processing while creating the final recording files, and could require some significant additional storage.


Check out this Zoom Support article on troubleshooting local recording issues, which might help: 

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Thank you, Ray. I did wind out deleting several old files, and was able to convert the recording.  So appreciate your response.


Happy new year!