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Better videos for my clients


Howdy y'all!  I am a personal trainer / health coach and looking to get a higher quality video out of my zoom recordings.  I have a pretty good camera, lighting and sound - but the videos are still grainy and hard to see details!  




Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @CoachMegS
My name is Brandon. Thanks for joining the Zoom Community! This question has been brought up many times on this page. Please see reference 


HD is a viable option for all Zoom accounts and accounts that qualify can access 1080p resolution. 


I hope that this helps. 



Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?


Here are some other settings to confirm that you're getting the best recording:


  1. Enable HD on your video (Zoom app preferences > video > HD

  2. Enable Group HD on the Zoom website Settings (best to use the search function on the top)

  3. If you have a paid account, ask Zoom support to enable higher quality for you (needs to be done manually by a zoom tech)

  4. Share your screen at least once, then even your speaker view video file will be higher resolution.

  5. Have a good internet connection with high upload speeds connected by Ethernet (not wifi).

I hope that helps