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Better videos for my clients


Howdy y'all!  I am a personal trainer / health coach and looking to get a higher quality video out of my zoom recordings.  I have a pretty good camera, lighting and sound - but the videos are still grainy and hard to see details!  




Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @CoachMegS
My name is Brandon. Thanks for joining the Zoom Community! This question has been brought up many times on this page. Please see reference 


HD is a viable option for all Zoom accounts and accounts that qualify can access 1080p resolution. 


I hope that this helps. 



If this response was helpful for you, please do not forget to click on the accepted solutions button!


Here are some other settings to confirm that you're getting the best recording:


  1. Enable HD on your video (Zoom app preferences > video > HD

  2. Enable Group HD on the Zoom website Settings (best to use the search function on the top)

  3. If you have a paid account, ask Zoom support to enable higher quality for you (needs to be done manually by a zoom tech)

  4. Share your screen at least once, then even your speaker view video file will be higher resolution.

  5. Have a good internet connection with high upload speeds connected by Ethernet (not wifi).

I hope that helps