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Webinar failure: Not enable webinar feature. (1,122)

josep4916
Listener

I have paid for my zoom account---I checked and the payment was processed---but I am unable to start a webinar. The purpose of the webinar is to practice using the controls so that I am familiar with them:

 

https://support.zoom.us/hc/en-us/articles/206316975-Webinar-practice-session#h_f39ba5de-428f-4aed-a9...

 

However, when I start the process, I get the following error: Not enable webinar feature. (1,122)

 

 

 

I am trying to follow these steps:

 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Webinars.
  3. Click a webinar with a practice session.
  4. Click Start Practice Session.

 

Please advise,

 

Thank you

 

2 REPLIES 2

Myrarah
Listener

You'll need to assign the license to your user in the user management section

abetter
Listener

I am having the same issue and signed up with Zoom One Pro - did you fix this? If so, how?