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Letting people use camera in webinar

I recently hosted a webinar and one of the complaints from people was that they felt out of touch because they couldn't use their cameras and see other attendees. What did I do wrong and how can I fix it?

Zoom Moderator
Zoom Moderator

Hi @nimo_impact11, thank you for your contribution to the Zoom Community!

I apologize for the inconvenience caused during your Zoom webinar, where participants were unable to use their cameras and see other attendees. To address this issue and ensure a better experience for future webinars, you can enable the video setting for panelists in the webinar settings or during the webinar.\


To enable the video setting for the webinar:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Webinars
    The list of scheduled webinars will appear.
  3. Click Schedule a Webinar or Edit the desired webinar.
  4. Adjust the following setting and select the options next to "Video" 

Screenshot 2023-07-17 at 2.57.44 PM.png


You can enable video during the webinar:

1. During the webinar select Participants

2. In the participant's list, select More (bottom right)

3.  In the drop down list, click Allow Panelists to start video.


I hope this helps with the next few webinars! 

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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