What's New at Zoom? Join our upcoming webinar to get you a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

German data format within zoom mails for webinars

Sebastian22
Listener

Emails that should remind users on upcoming webinars look very uncommon for German users.

 

There is always the time zone mentioned, which I assume confusing. Date format is Amercian, although I set everything correctly within the admin account. I am admin and we use a vanity URL.

 

Current: Datum Zeit: 4.Apr..2022 10:00 AM Amsterdam, Berlin, Rom, Stockholm, Wien 

Should be: Datum und Uhrzeit: 4. April 2022, 10.00 Uhr

 

How can I update this? Great thanks!

 

4 REPLIES 4

RobertS
Participant

@Sebastian22 

 

Just check if you have also selected and saved the correct date format in your account profile. The time zone and date format are two seperate options which need to be set. They always deafult to US on a new license.

 

 

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com

Sebastian22
Listener

Hi Robert, Yes we updated this weeks ago. The problem is not the wrong time format or time zone. The problem is that the time zone is coming up at all, multiple dots and an "AM" that nobody knows in proper German.

 

There must be a way to get rid of the time zones. Can I not update the code somehow? I did see some other zoom webinar emails that show date and time in a good manner, so there should be a way.

 

 

Ah sorry. Didn;t get that initially.

Yes you can edit templates for the emails sent to registrants for meetings and webinars. Just remember to select the German templates 🙂

 

webinar: https://support.zoom.us/hc/en-us/articles/360061594151-Customizing-webinar-email-templates

 

meeting: https://support.zoom.us/hc/en-us/articles/360061260912-Customizing-meeting-email-templates

 

Let me know if this helps.

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com

Sebastian22
Listener

Hi Robert, sorry for the delay we had an Easter break here. Where can I choose to only focus on "German templates"? 

It would be great to just have a good HTML code for the webinar mails.