Last week, I had a webinar for a client. When I went to download the cloud recordings, they were not .mp4 files - they were PDFs. I downloaded them and then had to open them with the Windows Media Player per support. 

There were still issues with the recording so I had to get creative in editing them. Has anyone else had any weirdness like this happen? How did you resolve it?
Sharyn
aka Webinar Chick