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I am a member of an organization that has a paid Zoom account and am the Zoom tech at meetings. Last month, someone (not authorized!) contacted Zoom to have the ownership transferred to another email address. So, the president of this org does not check email every day, so the warning emails from Zoom were not read and responded to, which resulted in the ownership being transferred. When she finally checked email, the account had been transferred. She emailed me and I logged into our account and changed the owner email back. So how did someone accomplish this transfer? Did that person have to have our login password? If I change our account password, will that be enough?

I bought a MAC book second hand and was so excited to use it, partially because I am a reiki master and offer virtual healing. I had used zoom several years before in my old sales job and much preferred it to Teams. To my horror, zoom wouldn't work. I couldn't understand it. I have discovered that the MAC book is banned as the previous owner obviously did something to break the rules. I have emailed and emailed and explained and explained and they still won't lift the ban. I can use it on my phone but that just won't work for healing logistically. It also proves I've done nothing wrong as surely my email would be banned as well and it isn't. It may be second hand but I spent a fair amount of money and it's not like I can take it back (the guy is in the states now I'm told). I think it's more frustrating than anything, I just want to use the platform as it would be the best one for virtual healing, I haven't done anything wrong but worst of all, I am just going round

I have had an ongoing issue with a 1132 error when I attempt to sign on to a zoom meeting from my windows 11 desktop. The auto replies have not been successful. After the useless auto reply, my problem is closed. Does Zoom technical support have a phone number. I want to resolve this issue which has been going on for too long.

Is there a way to restore the ability to share specific screens (e.g. Screen 1, Screen 2) in the current version of Zoom Workplace? This is an absolutely crucial feature that has been removed in recent versions.

It seems to me that V6, grandly renamed Zoom Workplace, is a less than welcome regression as far as usability is concerned when dealing with recurring meetings. Recurring meetings are hidden as a tiny afterthought at the bottom of the calendar tab, which, while bad, would not be too awful if Zoom could synchronise with a personal Outlook account. Additionally, to add insult to injury, you cannot create recurring meetings with a No Fixed Time recurrence from the apps, and the ones that are created from the web show a daily recurrence. So, I would suggest that1) You separate again meetings from calendar2) Fix the No Fixed Time recurrence I am so peeved at the change that I have been looking for alternatives to use with my students. Lorenzo

Hi all. I need to host a zoom meeting that will have approx 300 participants that I need to assign evenly to 35 breakout rooms. Is this possible with zoom meetings? We only want around 7 people in each breakout room.

I'm a licensed zoom user. Yesterday I started a cloud recording, then ended it about 1.5 hours later. I heard the zoom audio message as I started and ended the recording ("Recording in progress" then later "Ending recording" or words to that effect).  After ending the recording I saw text saying "Recording is being processed" or similar. Today I can not find any sign that my cloud recording exists, it is not in the list of my previous recordings in dashboard. What might be happening here?

good morning.. I paused my zoom one Pro for 3 months which ends April 27th. How can I extend it for another 3-6 months? Is it possible?   ..thanks for any help resolving  ..it says it will resume automatically on that day. 

I host a recurring meeting and need to keep the same ID and link. It shows my meeting is ending in December, 2022 but when I edit the meeting, it lets me supposedly extend the end date to December of 2024. The date seems like it will extend it, but the meetings listed only show thru December 2022. Will the meeting just stop as of December 2022? How can I set up a recurring meeting with the same link, ID, etc.?  And is there a phone number for zoom support where I can talk to a human and have them help? Thanks.

We have pay-per-view zoom (Zoom Meetings Education). Students listen to lectures either off-line or on-line. We record the lecture in zoom. If all students come to the lecture and there are no students on-line in zoom (only the teacher is in zoom), then zoom switches itself off after some time and recording stops. How can I make zoom not switch off even if there is only one participant in it?

Hi there!Anyone having problems adding new dates to an already created meeting? I could do it until a few days ago, but now that feature is gone.Also, when sharing the link, the full list of display is not longer displayed. Instead it only shows the number of occurrences. Anyone knows how to fix this? Btw, I've had a Pro subscrition for over 2 years now.

How do I use the Whiteboard Classic View using a Chromebook?

Hello, I am hosting a webinar (requiring webinar license), and we are uncertain of the number of registrants/attendees. It might be greater than 500 people, but it could also be greater than 1,000 people. Is it possible to send the webinar registration/invitation and then upgrade the license later as needed? To do that, would I have to send a new invitation/link (I'd want to avoid that)? Thank you!

Is there a way to setup 2FA for a Zoom account to send an email for a second step of verification upon login?

i joned to zoom meeting. host share screen my device auto disconnecting Why this Happening ?

I have a friend with zoom account. I created a new chat with her email, but I can only create an external chat, and I want to invite her to my zoom group. How to do that? PLEASE REPLY  AS I NEED TO CHAT WITH HER URGENTLYThanks, ZoomClearer (TheDoubtClearer) 

Have you heard the news?    Zoom just announced the release of Zoom AI Companion, your new AI assistant ✨   Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration 🤝💙     To learn more about Zoom AI Companion, please check out the following resources: Zoom Blog Zoom AI Companion support articles    Are you excited yet?!   Please share in the replies how you will be using AI Companion 👇

Can I recover deleted recording. I have already delete from recycle bin also

As the topic indicates, I have the background noise suppression set to HIGH. This is meant to drown my typing sound in a call. But everyone can still hear me typing loudly. I also have Original Sound ON. Is that an issue? What should I do to be able to take notes?

This doesn't seem possible currently, but I would like to be able to create "breaks" in the business hours in Zoom. For example, I would like to be able to set my hours from 8am to 12pm, and 1pm to 5pm, each day so my phone doesn't ring while I'm on lunch. Granted, I can set to DND but I have a more unique example where that's not the best option. We are a university and faculty have different class times where they don't want to receive calls on their computers while in class. Sure they can set DND while in class, but if they don't remember to set it, they will get a call in the middle of class. It seems like it would be useful to be able to set multiple business hours for each day. Does anyone else have a suggestion?

Hello Hive Mind! I had an idea and I'm not sure if it's even possible. I have a conference for which we will be using PowerPoint and Zoom. I thought it would be convenient to just embed a Zoom window inside one of the PowerPoint slides to make life easier. This way we're not bouncing between the PowerPoint and the Zoom. Is this within the realm of possibility ? Thanks so much!

I have tried a lot of ways to minimize the 'Please wait for the host to start this meeting' window. It is annoying and I cannot watch anything until the meeting starts because the popup blocks quarter of my screen. Please help!

I record interviews locally. I cut my mic and cam. I ask my interviewees to wait for 3 seconds before answering the question. Still I miss the images of the first words of the interviewees. Is there a way to record only the cam of the interviewee? Or how do I get all the images of everything they say. 

How long does Zoom store a meeting summary? I'm using the Zoom Meetings REST API endpoint to fetch the meeting summary of a meeting instance. It'll be helpful to know what's the retention policy for the same. The endpoint I'm using is - GET `/meetings/{meetingId}/meeting_summary`

Hello - I have a Pro account that is paid in full and it still will not let me schedule past the 40 minute mark. I have asked for help from the ZOOM desk with no response and I have an important meeting tomorrow. This happened at a meeting yesterday as well - the countdown started in the middle of a meeting when I pay for the PRO. Anyone able to help please?