Solved

Windows version 6.1.1   macOS Sonoma 14.4.1 Currently, when the PC Windows client version 6.1.1  takes over a screen sharing session, the macOS Zoom Workplace  6.0.11 is not able to see the shared screen whilst other Windows client were able to see the new share. This used to work when the PC Zoom version was 5.8.

Does anyone know if there are any reporting stats available for the webinar waiting room? For instance, if we wanted to see how many people viewed the waiting room video and for how long, is there a way to access that information?

I searched in the Community. I do not see a "hosted by" in my even configure page. I am setting up a webinar and it is showing my personal name for the event organizer. I need it to show the Company name. 

Am not able to share the screen, am the host and changed the settings, given sharing access to all ( Host and Participations. But still am not able to share the screen but If I login other Laptop as a host or a Participant am able to share but not in my particular Laptop .? May I know why.? do I need to check any settings .? I have restarted the browser and Laptop multiple times but still not able see sharing button option  . Kindly let me know how can get the access.?  Thanks in advance ..! 

Hi All, I am halfway embarrassed that I can't figure this out, but here I am regardless.  For the life of me, I cannot figure out how to add an external phone contact to zoom so that it is visible to everyone in our company. Example:  When I type in John Doe Company in the phone app, it brings up the saved phone number for John Doe company, an employee can click on it and it calls externally. The probably is, I can't figure out how to add a new one.  If I want Jane Doe Company at xxx-xxx-xxxx I can add that to my personal contacts, but no one else in the company can start typing jane doe and have the contact card come up for them.  I'm sure there is a way to do this, but I need help figuring it out!

Hello.If I have a zoom account with two users, but I have a meeting independent of the other user, the summary arrives to both? 

How do I stop receiving these emails? I'm getting them on nightly basis around 7:50pm. It's really annoyin

After I get the meeting summary, how do I send it to all of the meeting participants?

When people register they keep geeting this error "This meeting is for authorized registrants only." Anyone know why? Others have registered without any errors.

In order to use Zoom AI companion I need to enable it, which means I need to be admin.I am currently the single owner and user of my zoom account. I can't make myself the admin with out making someone else the owner, and I can't do that because I'm a single user. I don't have any other seats and don't need them.Attempts to assign admin status fail because there is no-one there to addAttempts to transfer ownership fail because there is no-one to transfer to.Tried asking the bot and it got confused. Hope someone else has solved this problem!

I failed to renew my bi-weekly recurring meetings.  It's run out. I intended to watch and renew it.  I had distributed those links to my groups.How do I re-instate those links when I sign up again for these recurring meetings?

Appointy keeps sending requests to Zoom to create a meeting but Zoom keeps showing an error message 400. The tech support from Appointy used their own Zoom account to test and it worked for them but it will not create a meeting request using my information. Please advise.  Here is a screenshot of the error message. What data is missing?  

With the July 2024 update, the calendar view on the right hand side of the window is constant and I'm not seeing a way to remove this. Anyone know how to remove/disable this from the view? 

Zoom video was working in our Microsoft Teams Rooms yesterday (01/23/23). After today's "update," the video in Microsoft Teams Rooms is not working. This occurred in all of our conference rooms. The camera works for Microsoft Teams meetings, and when we hook up our laptops to the conference room camera directly. The video only freezes and then goes black during Zoom meetings connecting through our Microsoft Teams Rooms systems. No amount of restarts and settings changes have fixed this. 

I have a new computer.  I uploaded Zoom, signed on to my account and set up a meeting to test everything was working.  My Zoom account uses my Outlook email.   I copied the invitation, and went the Default, adding my Outlook email to send it.  The error 0x8004005 popped up.  I tried it again, same error message.    I searched for fixes online but none of them worked.  I also sent a message to Zoom.  Zoom immediately closed my case without any explanation.  How do I invite participants to a Zoom meeting using my Outlook account?

Hi. How can I allow everybody to join my new meetings without asking for my permission or a code?. I need them just to be able to join by default.

Starting yesterday, in every room of mine where the room PC has multiple Ethernet interfaces, the room controller iPad can no longer connect to the room PC.My room PCs mostly have two network interfaces. One standard network with internet access and one local room network to control any display, projectors, etc. The room controller iPads are on the standard network. On the local network the room PC's IP address is 192.168.1.1. It appears as if the Zoom controllers (iPads) are trying to connect to the wrong IP (192.168.1.1) and failing.Is anyone else seeing this? I've opened a ticket, but the only suggestion was to reboot the iPad.

Hi there, is there a way to see during or after a Zoom Meeting how many of the meeting participants chose to make use of the language interpretation feature? This would be very helpful in order to know if this service is actually beeing used by the meeting participants or not. Thanks for your help!

How can I see what the limit is for number of participants for a zoom webinar with my account plan? Under the invitations tab, it says 'Webinar size: 3000 attendees' is this the limit of participants or the limit of registrants or is it the same thing? I assume zoom wouldn't let that many people register if they couldn't all attend. I have 775 registered so far which is more than we have had before so I just wanted to double check they will all be able to attend. Thanks 

I used 'automatic recording' on a meeting using a Basic account BUT USED A CHROMEBOOK DEVICE. I have read that Chromebooks don't record to the device, only to the cloud, but I can not access the cloud recording because I used a basic account. I can not find the recording listed on the 'recordings' section of my account page, but it does have a button that says "Get Cloud Recording" and when I click that, it offers me an upgrade purchase to a Pro plan. My question is: If I upgrade my Basic account to Pro, will I be able to access the cloud recording that was made from the Basic account before the upgrade?

I assigned breakout rooms for our weekly team meeting. I assigned a co-host in the case I wasn't able to start the meeting. Since he was not part of any of the breakout rooms he left the meeting. Once he dropped off the call, it ended the breakout rooms for everyone, even though I was still on the call. Do I just need to remove any co-hosts? Do I have to keep the meeting going to keep the breakrooms open?

Hello, During the meeting, the host just assigned me to be the host when she had to be away shortly and also asked me to record the meeting. I chose to recoding the meeting on cloud. However,  after the meeting end, I have just realized that I haven't signed in using my zoom account. Is there any solution where to find the recording of this meeting at all?? Thank you

This is just a request for Zoom to move the Move 'play sounds when someone joins or leaves' from the 'participants' section and 'participants can chat with' from the 'chat' section to the 'host tools' section on the host end of things. It is super annoying I have to first open the 'participants' and 'chat' sections respectively to then do that. There's no logical reason for that either. They're both tools the host need, so they should be under host tool.

It says "Up to 10 room controllers" in the Zoom Rooms productBut I've been using it for so long, now I want to buy it back for my schoolIf I have 4 locations in 4 different districts, I want to use zoom room to install to Desktop PC for each locationSo I only need to buy 1 Zoom Rooms license and 1 Zoom Pro license (Because I have to buy it before buying Zoom Room), right? 

Staring Saturday October 1st, my account Home page changed to Zoom offers, options and offerings instead of my Meeting start page. I couldn't find how to start my personal meeting on time. What happened?