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I don't know if anyone else is seeing this problem. A while ago I set up a basic waiting room image which worked ok. I now want to change this to a short video.I set this up in Account Settings/ Meeting/ Waiting Room on my profile But on new & existing Zoom meetings I still have the old image Any ideas? David

Hello,  my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried both the zoom phone appliance as well as zoom rooms device. 

Is this possible?

Is there a way to see dates and times + duration of past unscheduled zoom meetings?

Running Sequoia 15.0.1Hit 'screen share' -- I see this: Click on 'open system settings' and see this:     1) I never had to give this permission before: I just hit "share screen" and shared my screen2) I assumed that something having to do with SCREEN SHARING would pop up in System Settings but arrive at "Screen & System Audio Recording" -- why are we talking about RECORDING when I just want to share my screen LIKE I HAVE BEEN DOING FOR YEARS3) toggled it off, tried many times over and over to be sure I'm not crazy; same result4) hit the " - " to remove zoom from "Privacy & Security" / "Screen & System Audio Recording"... went back to zoom app to test sharing screen and... same pop-ups and zoom has re-appeared5) via online, went into identity and turned it all off -- all screen recordings for anyone for any reason... still can't share THIS IS CREEPY. Why, all of a sudden, to I have to consent to recordings when I just want to share my

I created a meeting for Dec. 9, changed it to Dec. 15, then deleted the original calendar entry for the Dec. 9 meeting. I discovered that the (new) Dec. 15 meeting has deleted from Zoom.  The link for this invitation has already gone out via email and social media.  If I click the link - from the invitation I created for the meeting -  the meeting will still open and it appears viable, but I don't know if it is. Also, as the creator, I can no longer see this meeting in Zoom, so I have no way of opening it as the meeting organizer. Help!

I have desktop Windows with intel core ultra 7 165U and Windows 11 Pro. I got "Your device does not support Virtual Backgrounds" error when I try to select a virtual background. Looks intel core ultra 7 165U is not on Zoom Virtual Background system requirements list, but it is more powerful and newer. Does anyone know why it does not support virtual background?Thanks a lot!

Zoom Workspaces and ZDM is not available. Anyone else experiencing this?

I frequently participate in court appearances via zoom in multiple court rooms.  Unfortunately, when both judges take the bench, I have not determined how to mute one courtroom while I speak to the judge in the other.  My only solution is to type a message to the host that I am leaving and will return after the other hearing is completed.  Is there a simpler way to just mute the host in one court room while I speak in the other?  

Hello!  I want to purchase a MIXER in order to share music from my IPHONE 12 and also connect a MIC in order to teach GROUP FITNESS classes via ZOOM MEETINGS.  My laptop is running Windows 10.  Can you please recommend a few different products for this use? 

Hi,I have been teaching via zoom since Covid.Happily doing so with no issues.I share Computer Audio, pin myself to screen, with thumbnails of all attendees around the top or side of screen.Since the recent update on zoom, when I share computer audio, this now takes up a large % of screen, and I can't make myself centre of screen with thumbnails around. Sharing Computer Audio used to appear in a small box at the top of the screen, and cannot understand for the life of me why this was changed.  See screenshot for how it appears now.Am I missing something? Is there any way of getting rid of the big box on left telling me I am sharing computer audio?

I lead online strength workouts. Next month I am having surgery so an athlete will demonstrate the exercises on Zoom while I still coach. These workouts are recorded. I can Spotlight the athlete while providing supporting audio when the workout is live, but the recording only shows me, the speaker. How can I make the recording continue to show the spotlighted athlete, while hearing my audio? 

The email I used to sign in to my zoom pro account has been deleted and I cannot find a way to change it as the new email has to be verified by the old one. I can still sign with my old one, but it's only a matter of time before I hit a problem. Have tried to enter a support ticket but heard nothing back because, surprise, surprise, it goes to the old email which no longer exists. And I probably won't hear anything back from this because, surprise, surprise, it will go to my old email!

Hi thereI am struggling to cancel meetings. I get 'error 1110'. Anyone any ideas?ThanksLisa

I have a Workplace Pro account and I'm self-employed.  I cannot find the Trash icon in "Recordings & Transcripts" in order to retrieve a deleted recording (within 7 day period).   I only see at the upper right an icon "Document" that sends me to an instruction page for how to record a meeting. The lack of a Trash icon is true for both "Cloud Recordings" and "Computer Recordings."  So, if the lack of such icon suggests that my Settings are wrong, is there something I need to adjust in my Settings?  Zoom's detailed instructions for how to retrieve recordings seems to have left this salient step out. 

Is there a way to export registrant information in a csv or excel format post meeting? 

Hi all, We do a lot of sessions with clients that are recorded, but I keep getting files with the Zoom user windows burned into them (on the upper-right and right side of the video). How do we set it up so when it records, these windows do not appear? Problem is that a lot of content gets obstructed. Is this something in the Share Screen settings?

Hello everyone! I'm in trouble! I paused an important conference and then forgot to unpause it. Is there anything I can do? Or is it impossible?@zoom

I recently recorded a meeting for my class and it got downloaded to my Mac book but I can't access or open it. Can someone help me its urgent

I’m not sure how to activate my account to be able to sign in and access zoom meetings. I lost access after updating yesterday.thank you 

Hello! I know that zoom can be set up so that a company can engage in texting with its clients. My company currently does this. However, we have not been able to figure out if there is a way to mass text them- to send 100-1000 texts out at once with notifications, alerts, etc. Is this possible? Or is a third party required?

We are creating a custom registration for a webinar with custom questions we want to use for the event.  The downloaded .CSV file doesn't include those questions, only the standard information.  The only way to see the answers is to click on each name individually in Zoom which is impractical.  Is there anyway to get the custom questions included in the download file?

HiI´ve seen two cases regarding the option to deactivate the autocorrection, but this is not available in the newest Zoom Client for me in Windows 10.Is there an other way to disable the autocorrect.The colleagues that are using MAC OS can open with right click in the textfield the options for the deactivation but once deactivated but this isent persistant. And is this really needed to dactivate in all of the chat windows??Any idea?Cheers!

Hi, as of lately I find that each time that I start zoom by putting the link of a zoom room in the browser, it takes ages before the zoom dialog saying that the host will let me in soon appears....is it possible that this happens because I need to install a new version of the zoom client?I am also trying to install again the zoom client but each time it gets stuck at 0% without progressing (on Windows 10)  

The Zoom Chat window won't hold new comments at the bottom of the window, it scrolls up to about 3 older comments.The bug causes me to repeatedly select the Chat window and scroll down for each new comment at the bottom of the chat window, rather than automatically showing the most recent comment.