Restricting AI Companion for Meetings to a user or group | Community
Skip to main content
J
Newcomer
joelbook
Newcomer
January 9, 2025
Solved

Restricting AI Companion for Meetings to a user or group

  • January 9, 2025
  • 1 reply
  • 5 views

I have created a group in Zoom to restrict AI Companion for Workplace to a specific group.  It doesn't look like I can do the same for Meetings.  It only seems I can enable or disabled AI Companion for Meetings for the whole organization.  

Is that correct?  Does anyone know if that functionality is upcoming?

 

Thanks in advance!

Best answer by ArvinG

Hello @joelbook – It sounds like you want to enable AI Companion only for certain users, correct?

If so, here's what you can do:

 

If the account-level setting for AI Companion is locked, it applies universally, and group-level customization is not possible. To allow group-specific settings, the account-level lock must first be removed:

  1. Navigate to Account Management > Account Settings in the Zoom web portal.
  2. Under AI Companion > Meetings, ensure the toggle is not locked.

Then; Customize Group Settings.

  1. Go to User Management > Groups.
  2. Select the specific group/s where you want to enable / disable AI Companion for Meetings.
  3. Enable / Disable the AI Companion setting for the preferred group.
  4. Optional – Lock Settings for the Group to ensure it cannot be overridden by users in that group.

1 reply

ArvinG
Employee
ArvinGAnswer
Employee
January 9, 2025

Hello @joelbook – It sounds like you want to enable AI Companion only for certain users, correct?

If so, here's what you can do:

 

If the account-level setting for AI Companion is locked, it applies universally, and group-level customization is not possible. To allow group-specific settings, the account-level lock must first be removed:

  1. Navigate to Account Management > Account Settings in the Zoom web portal.
  2. Under AI Companion > Meetings, ensure the toggle is not locked.

Then; Customize Group Settings.

  1. Go to User Management > Groups.
  2. Select the specific group/s where you want to enable / disable AI Companion for Meetings.
  3. Enable / Disable the AI Companion setting for the preferred group.
  4. Optional – Lock Settings for the Group to ensure it cannot be overridden by users in that group.
    J
    Newcomer
    joelbookAuthor
    Newcomer
    January 10, 2025

    ArvinG - Thanks for the guidance.   

    I ended up enabling AI Companion in Account Settings but then basically disabling all features.  I then made a group for using AI with meetings and a separate one with AI on Workplaces.   

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.