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I have a student in Bejiing China. I sent her a link via email. She could not join because she got a message that said: The host account is limited. I have no idea what that means. I have been working with this student for over 2 years on zoom. I have a Pro account.

I know what you're thinking: don't forget to turn off your blur background filter.  The crazy thing is: this is a fresh install of Zoom and the background filters aren't even installed, let alone enabled. Here's what I've tried: As stated in the title, I've used both a default install of Camo Studio as well as EpochCam and both produce the same result.  When I look at the camera output in Camo Studio, the background is crystal clear, however at the same time it's blurred on Zoom.  I've also tried using OBS as an intermediate, to see if the problem is between Camo Studio and Zoom.  However this produces a clear background in OBS and the blurry one remains in Zoom.  What's interesting is I've tried adding a window to the camera feed in OBS and when it arrives on Zoom this too is blurred. I've also tried capturing the output from all of the above in Quicktime.  This produces video with a clear background. At this point I'm totally scratchi

Using Zoom Room with our new Logitech Rally Bar, and I noticed I cannot use the virtual backgrounds with the Rally Bar unless it is in BYOD mode. Is there any solution for this as I know older AV bars that allow for Virtual backgrounds?

I have several pre-recorded videos that i plan to play on screen share during a Zoom webinar. They are about 1 hour long and file size is large, around 2GB each. Will this display ok for viewers or will the large file size cause lags or problems when streaming over the webinar screen share? Thanks!

Is anyone else getting reports from users that they aren't able to hear or be heard on Zoom Meetings?

I created a Meeting requiring registration. When the link is opened, the name and email fields are already filled-in with someone's information (not mine). Any ideas why that's happening and how it can be corrected?

Our 85 year old leader has become unable to host our bi-weekly meetings but has paid for the license. How can he assign the host role to another member?

My messages used to come in the newest message last. Now it mixes them up and I need it to go back to newest message last. Anyone know how to do that?

During zoom meeting with my networking team, my image keeps reverting to my company logo like when you turn your camera off.What is causing this and how do I change it?Thanks,Mel

My colleague is using my account for Zoom meeting.She sends her email invites via 'Add Attendees'  however these invites are not being received at the other end.Can you help?

Hi All I wanted to upgrade my account from the free version to the next level so can have meetings over 40 mins.  Spend an hour on the phone last night and have been told I must wait for the reseller to contact me, which makes no sense. Have now missed out on a 40% voucher code and can't hold meetings I needed scheduled for today.  The account manager is apparently a James Thornton. Here is the message I get on screen when I try to upgrade. All ideas v gratefully received. Who would have thought it would be this hard to give zoom money?!!?!  To learn about more of Zoom's offerings or to purchase a plan, contact your reseller partner 247meeting null(***********). Have emailed them and no response either.  Thanks Amanda 

Hello everyone,I have a basic beginner's question and would be grateful if someone could give me a tip on how I have to make the settings in Zoom and in the camera software to get the following result:- For interview purposes, only 2 people are next to each other. So in a total video window of 16:9 (1920x1020 or 1280x720), 2 camera windows next to each other should fill the format.I can't get it any other way than to have a thick bar at the top and bottom of the overall format.Kind regards and thank you...Viola-----------------------------------------------------------------------------------------------------------------------Hallo zusammen,ich habe eine grundsätzliche Anfängerfrage und wäre dankbar, wenn mir jemand einen Tipp geben könnte, wie ich in Zoom und in der Kamera-Software die Einstellungen vornehmen muss, um folgendes Ergebnis zu bekommen:- Zu Interview-Zwecken sind immer nur 2 Personen nebeneinander. Also in einem Gesamt-Videofenster von 16:9 (1920x1020 oder 1280x720) soll

Hi, I'm looking for a way to hide meeting controls when sharing screen. I am using ubuntu 22.04 LTS operating system and my zoom is the latest version. Please help cause this meeting control is very annoying.

No puedo recibir el codigo de 6 cifras porque mi correo está bloqueado. Como Hago

when I google "zoom audio controls windows desktop" - this link on the Zoom website gives options for windows https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Zoom-Meetings when I click on the 3rd option " How to enable and configure live performance audio mode" - The article says click on your profile picture and shows what looks like a smart phone screen (not a windows desktop) - and instructs one to click on the profile picture and then look for the Audio icon. I see no such "Audio" tab, nor any audio icon. I have the Pro plan.

On 10/23/2023 around 1-2 pm, during a Zoom meeting on my Macbook Air, my audio, which was running through a speakerphone, suddenly stopped working but continued to work through the internal speakers. After the meeting, I tested the speakerphone, and it worked fine on the Macbook Air for music or YouTube, etc. I bought a new speakerphone but it did the same. Would not play audio DURING A ZOOM PROGRAM ON MACBOOK AIR. I had NO problem with the speakerphone during a Zoom meeting on iMac or IOS (iPad). I reinstalled Zoom and updated it but still no change. What is it about the Macbook Air that is different from the iMac? Perhaps some setting is blocking the audio. The Macbook Air SHOWS that it IS connected to the speakerphone, but the sound comes out only through the internal speakers. This is driving me nuts! Any help much appreciated!

Good morning, I'm experiencing challenges recording myself for a presentation. I tried several times recording myself but when I reviewed my video I noticed my PPT slides running together creating a mess. Any advice on how to remedy this?

Hi, I am creating a Zoom recording for an information session.  I wanted to use the Zoom meeting report to track attendance.  Even if the participant does not have a Zoom account, will I still be able to see their information within the Zoom report (ex, First & Last Name & Email Address)?

Hello, I am an admin over our university zoom account. I've had a department come to me asking if I can change the host of a reoccurring meeting that they use twice a week. The original host/creator of the meeting is no longer at the university. Is there a way an admin can set the host of a reoccurring meeting as someone else?Thank you for your time

If I download a Zoom recording from the cloud onto my computer and then delete it from my Zoom account to free up cloud space, will that recording still exist? How do I send it to participants once it is deleted from my Zoom account?

Hello Trying to help someone. She doesn't have a Zoom account. She regularly joins meetings with her iPad. Without her being near the screen randomly her Raise HAnd symbol will come on.  Any ideas please? Operating system is up to date. Have uninstalled and reinstalled Zoom.Thanks 

Hello, We are trying to set a global default ringtone for these devices. I have created a provisioning template and tried using the following variables. None of them led to it setting a default ringtone. I have tried looking at Poly's other documentation but I haven't found anything. se.rt.=ringer16.ringer&reg.2.ringType="ringer16"

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Zoom regularly kills my Magic Keyboard on my iPad Pro. I use Zoom about 4 times a week.  I also use either Google Docs, Notes, Messages simultaneously to create documents, letters, notes, and texts.   However, almost every time I use Zoom my Keyboard will become unresponsive and I am unable to use Google Docs, Notes, Messages, etc.  This makes multitasking impossible.  And it makes my iPad Pro the worst “laptop” I’ve ever owned. The only way to fix it is to restart my iPad and re-join the meeting and hope that Zoom won’t freeze my keyboard up again. Seriously uncool.  I’ve contacted Apple about this but I’m convinced Zoom is the real culprit as my keyboard doesn’t crash on any other app.

We're using Zoom in my organization, but lately, the /zoom command has stopped working in Slack. After writing the command and pressing Enter/Return, I get the message "Sorry, can't handle your request right now. Please try again later." (see attached picture).  What can I do here?