I need to change the contents of the two screens. How do I do this? | Community
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Newcomer
February 7, 2024
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I need to change the contents of the two screens. How do I do this?

  • February 7, 2024
  • 2 replies
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My zoom device has two screens, a big one and a small one.
I need to swap their current display, but I don't know how to do it.

Picture caption 

 

BTW,I can't solve the problem by changing the video output line, because the small screen is an all-in-one machine and the big screen is a TV.
I want to be able to set the main screen as the big screen and the small screen as the second screen.

 

Thank you for your help!

Best answer by bstrelko

You should be able to make these changes in the Zoom Room's display settings:

From here you can click on each 'screen' shown and choose what it should display in any situation.

Note that since your all-in-one has a touch display, you'll likely need to also enable "Allow shared content on non-touch displays of Zoom Rooms for Touch systems" in order to allow a true swap.

 

For additional tweaks, you can also use your Zoom Rooms controller and navigate to Settings->General->Arrange Displays. You'll see the prompt below:

 

2 replies

bstrelko
Community Champion | Customer
bstrelkoAnswer
Community Champion | Customer
February 7, 2024

You should be able to make these changes in the Zoom Room's display settings:

From here you can click on each 'screen' shown and choose what it should display in any situation.

Note that since your all-in-one has a touch display, you'll likely need to also enable "Allow shared content on non-touch displays of Zoom Rooms for Touch systems" in order to allow a true swap.

 

For additional tweaks, you can also use your Zoom Rooms controller and navigate to Settings->General->Arrange Displays. You'll see the prompt below:

 

YueCAuthor
Newcomer
February 14, 2024

I'm sorry I'm late to reply.
Thank you very much for your help.
We have adopted your solution.
Since this week is a holiday, I haven't seen the effect of implementation yet.
But your suggestion has already shown us the shortcomings of the previous methods.