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I need to remove two-step verification.  Zoom demandans a code that I know it. Someone could help me

I can't seem to turn off auto-recording in my settings. Every meeting gets recorded but I don't want it to. My "automatic recording" setting is turned off so I don't understand why it keeps recording. Settings > Recording > Automatic recording = toggled off. 

Hi, We made our payment, but we get an error that it has not been paid.    Could you help please. "Your account has an outstanding balance of $342.00 due. If you do not pay your balance you will revert to a Basic plan. You will lose access to all paid features and cloud recording. Click here to pay your outstanding invoice(s) or click here for chat."

I have recorded some calls when have pied subscription know I cant find themis it possible to view that files an if I can view files if I pay for subscription

Hello zoom community, myself Emmanuel Katto and I'm from Uganda. I want to record the zoom meeting on phone, can anyone help me with the steps of recording a zoom meeting on phone?

Sorry for my English is strange.Please tell me about the case of hosting a Zoom webinar.In my account, the maximum number of connected people is 500.If I co-host with a user who has an add-on that allows up to 1000 connections, will the number of connections be upgraded to 1000?How about if I designate them as alternate hosts instead of co-hosts?

It only gives me one audio file with a local recording which is really frustrating, I seem to have all the right details up, am I missing something? This is essential to sort for me with my podcast!

I use Outlook for work. I am on a Macbook with the new Outlook application. When I schedule a meeting in Zoom, it opens Outlook so I can invite people to the meeting, however, I get the following error message within Outlook. "There was an issue and your file(s) cannot be imported." I can't actually send an invite to people so no one can accept/deny the invite. I have to copy and paste the meeting into an email. This also causes an issue as it does not sync on anyone's calendar. Does anyone else have this issue? Is this a Zoom problem or an Outlook issue?

 I set up a Common Area phone and assigned it to a Yealink T54W. I'm able to use the desk phone with no issues, however the status of the "Common Area" phone appears as offline to the Zoom application. The desk phone itself shows online in the account settings. So, why is it showing as offline and how do I fix it? Seeing it as offline makes it seem as if the extension/phone is not available which isn't the case. 

I have good number of Poly x50s/30s in my environment. all these systems have specific h323 addresses assigned to them.  In native Poly mode I can have incoming calls via the assigned addresses. in Zoom Mode I cannot call into these devices using the assigned addresses. is there something I am missing in the settings? do they need to be provisioned for this to still work?  also, when switched to Zoom as the provider the device loses some features. is this something that will be available in the near future? mostly the remote monitoring feature at least would be great to have.  

Hi everyone!I'm asked by my boss to find a way to insert in a Zoom Meeting, DURING the meeting, some scrolling credits... End credits, news, ... Like in a TV show, or like Restream does. Is it possible? I've found no references online for my issue, the only thing I've found is how to add scrolling text on a VIDEO (OBS, Premiere,...), but it's not my case. I can also think about changing my Zoom plan, if this could help... And is also possible for me change the service, if an existing meeting service can solve my problem. Thanks!Chiara

I want to run a poll in a zoom meeting while people are joining. If I run the poll, will people who join after the poll has started be able to see it and vote?

Hi all, I would like to increase the resolution of my video recordings beyond 640x360 with my Pro account.I currently get a  Recording_640x360 + Recording_gallery_1280x720 from the same meeting. Taking into account that we have >1.8 Mbps uplink/downlink,...How can I set the minimum resolution as 720? Thank you community! Manolo

I have office hours for online classes I teach, on Zoom. When a student wants to meet with me, I see a small notification window appear at the top of the zoom meeting window, letting me know that they are waiting to have me let them join the meeting. My question is--if I am looking at another program on my laptop, and come back to the zoom meeting window, say 15 or 30 seconds after that notification first appeared---will the notification still be visible at the top of the zoom meeting window? How long does that notification window stay visible?

How do I adjust my recurring meeting settings in Zoom to default to allowing participant screen sharing?

Hello,I am running an assessment centre's/ interviews on Zoom. Within a breakout room I am required to share a document but I need the 'candidate' to be able to scroll up and down to view the doc during the prep time. The catch is that I can't send the document to the candidate. Is this possible when sharing the screen? Thanks

If a free user attends a meeting hosted by a paid Licensed user will the meeting for the free user timed out after 40 mins? or as it's hosted by a license user the free user will be able to continue in the meeting until the host disconnects?

I AM NEW TO ZOOM. HOW DO I GET STARTED TEACHING ENGLISH 

We currently use the Crestron MX50 and MX70 with the Mitel phone system as SIP devices.  We are looking to upgrade to the Zoom phone system and are curious if we can use these devices on Zoom.  I have seen in the past I can connect a Polycom IP6000 device to Zoom and use the phone's features.  I would like to have that same functionality with the Crestron MX50 and 70 devices.  

Hi everyone, I need your advice around hoteling and common areas with physical phones. My specific question is in context of Zoom licensing and features. The use case is this: work areas which are NOT assigned to a specific person and need physical phones. The first thing that comes to mind is "common area" phones; but I'm looking for a way to find a more efficient allocation of Zoom licensing. You see, some times the hoteling areas won't be used by a human for months and common area phones require a license whether someone is using the phone or not. Is there a better way to solve this? For example, and I'm only mentioning this to spark ideas, I'm not looking for such setup pre se -- in the Cisco UC world there was this thing called "extension mobility"  - basically one has a fleet of empty shell phones where a human logs-in (using the keypad) and then the phone becomes "theirs". Our standard user assigned license is Zoom One and yes one can assign multiple phy

Does anybody know, if I will pay for cloud storage, will the cloud recording that was recorded before payment be displayed in my account?I'm really upset.We had a call with a colleague, but the recording button disappeared - there was only a cloud recording function. I don’t even know what it is - I put it on recording, but the recording was not converted when the conference ended.

HelloI frequently run training sessions online which at times involves the use of breakout rooms . I would like to be able to have a whiteboard facility in each breakout room that delegates can work on , without others seeing and then to be able to bring that whiteboard back into the main room for those involved to present to the rest of the group. Is this possible, what product do I  need (I have a Zoom One account) . This topic was raised by Starchild in the past but there were no responses. Can someone help? Thanks 

This seems like a bug, but perhaps there's either a setting I'm not noticing. I love using my iPhone 13 (iOS 17.0.1) on my Intel-based MacBook Pro running macOS 14 Sonoma (final release, 23A344), however I noticed something that's been frustrating me. This issue only seem to have occurred in a recent Zoom release, perhaps as early as 5.15, but it might have also corresponded with the final release of macOS. This iPhone has a wide angle and standard (main) on the back.  Using Continuity Camera, it seems the only way to use the standard (main) camera is to use Center Stage, which is the macOS video processing feature that tracks and zooms in on the figure in the video conference. I don't like using Center Stage, because it's distracting; there's too much motion: zooming in and out, even when I move slightly. However, turning off Center Stage will always default to the wide angle camera, which is also not desirable. It reminds me of a fisheye lens. Irrespective of

Hi, We currently have a Webinar 500 license tied to a user, but our webinar is now over 1000 registrants and I want to upgrade our Webinar 500 to 3000, but I am not seeing an option to change my current plan. I can purchase a Webinar 3000 but then if I switch out the Webinar licenses would the existing webinar under Webinar 500 be removed when I remove that license??Thanks for the help, our Webinar is Tuesday night 🙂

I schedule meetings on my employer's Google Calendar. Whenever I try to schedule a Zoom call, showing him as the host, he cannot join unless I start the meeting.  How on earth can I fix this so that I can schedule without having to open the meeting myself??