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Is there anyway or setting to select what the default 2nd camera is when screen sharing? Or do you just have to choose "Switch Camera" until you get to the one you want every time? Unfortunately Zoom recognizes 3 cameras on my laptop and isn't going to the camera I want to be my default 2nd camera. I was hoping once I switched to the camera I wanted and stopped the share it would remember the camera I chose, but it doesn't. Just curious if there is something in Zoom to fix this? Thanks,Jeremy

I created a recurring meeting months ago. It is not appearing in my list of recurring meetings anymore. The meeting still exists - when i open Zoom and "Join" using the Meeting ID and Passcode I set up originally I get put in the zoom room. How can I get this meeting to appear as an option on the Meetings page in my account? I tried to set up a new recurring meeting, hoping to enter the ID, but the only options are to use my Personal Meeting ID or to have Zoom automatically generate the ID. Other people haave the meeting information and I'd rather not create a new meeting. Can anyone help?

I have a Pro account and it looks like I should be able to pull a list of the attendees' names from a past meeting (with no registration to attend).  How can I do that? 

We just found China has been removed from the data center list in March, 2023, and we didn't get any announcement?  We currently encounter network stability issue due to this, any thoughts?

How can I force that all participant's camera can not be openned?

I work for an organization that has a Zoom account. The secretary for the organization left without sharing the password for the original email address used to open the organization's Zoom account. When we attempt to sign into the Zoom account, it sends a code to the original email address to which we do not have access to.  We cannot sign into Zoom to change the email associated with the account.We cannot sign into Zoom to open a Support ticket for the account or make any changes to the account.I am posting the question here in hope of a reply that can provide access to Zoom as the account is being paid for but cannot be accessed. Please advise. Many thanks for considering my request. 

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I would like to add team admins to this account, giving others the ability to host and create meetings,  is this possible?   

Yesterday I hosted a two-hour informal meeting. The recording was saved but it's too large to send.How can I divide up the recording into segments so it's "sendable". Thank you. 

I set up a meeting with my manager as host and myself as co-host as I due to a hospital appointment was worried I wouldn't make it in time for the start. In the end I made it in good time but my manager arrived after the meeting start time. Three of us were the meeting when he joined. After that no one came in and when I checked my phone, people were telling me it was prompting them for the passcode. I had set the meeting up without the requirement for a passcode - but it suddenly started asking for one. The only thing I can think is that when he joined the meeting something in his settings overrode the settings I had chosen for the meeting. Does this sound at all right?  How can I avoid this in future? It was a hybrid meeting so it took me a while to realise what was happening as I needed to manage people who were physically present as well.

I just purchased a new Macbook Air and updated my computer to the new MacOS Version 13.1 but I am having issues installing. Is anyone encountering the same issue? Any help on how to install successfully? I am not sure what the issue is and Apple directed me back to Zoom 😞 I tried installing using this link: zoom.us/download I get the following msg when trying to install:An error occurred during installation.The installation failed.The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance I attached a screenshot of the error msg as well.  

Hi, What privileges does a basic user as a member have in a pro account? 

Is there a way to host more than 2 zoom meetings at once with one account?

Zoom has just started crashing on my laptop (Lenovo)  whenever I close my video or join a breakout room - this has just started happening (downloaded latest zoom a few weeks ago without a problem) and has happened on different wifis - but is fine on my phone I have tried uninstalling and reinstalling the app and restarting the laptop - any other suggestions - it's seriously impeding my ability to work!

I have a zoom account but for some reason I do not have recording option on my screen. I have used an HP laptop and a chrome book but still no recording option. Please help. I have to record a meeting for school.  

Joining the Zoom Community provides access to a network of users and experts for sharing tips, troubleshooting, and learning about new features, enhancing your overall Zoom experience.

As soon as i open zoom it gets stuck and I have to force close it with task manager. Why

Zoom does not recognize my GoPro in web cam mode. It works sporadically for a moment and then disconnects.Thank you. I use zoom on a Mac mini.

I'm looking for the best settings I can have for recording an interview over Zoom. It seems every time I record it looks fine on the Zoom then when the recording is saved it is pixelated and loses quality! Help please! TY

I'm trying to schedule 7-9 meetings that recur monthly but not on the same date (eg, first Tuesday of the month, or on the 15th of every month). The day of the month changes with each monthly occurrence but I'd like to list all the meetings under the same passcode. ideas? (Apologies if this has been previously answered.)

1) Will Zoom Rooms Device Control (JSON script that can control TVs and other devices) operate on Logitech RoomMate or Rally Bar in appliance mode? We would like to set them up with Tap IP but could alternatively use iPads if it makes a difference. 2) Where do the IP commands to the controlled devices come from?

We have encountered a slightly strange scenario with our Zoom Room's set up whereby, the active speaker window does not show the active speaker in that particular room. Let's say we have a meeting room with 3 participants Meeting Room A, which is configured: To display a thumbnail view when no content is sharedTo display a thumbnail view when content is being sharedMeeting Room B, which is configured: To display a thumbnail view when no content is sharedTo display a thumbnail view when content is being sharedUser C, who is joining the meeting using the laptop and using the latest version of the Zoom client app. All three users are connected to one common meeting, and all users are seeing the meeting in a thumbnail view with the participants at the top of the screen, and a large active speaker window below that. The meeting begins and the presenter in Meeting Room A speaks, and then hands over to Meeting Room B and that speaker then speaks. H

I'm trying to use the "slides as a virtual background" feature to record a voice-over on a PowerPoint presentation. In the Zoom app, the feature appears to work as intended (I see my slides and my face superimposed on the slides in the bottom-left corner). However, when I record the meeting to my computer and view the video afterwards, I instead see my face appear in a white box in the upper-right corner of the screen. I would like the video recording to appear as it does in the app: with my face in the bottom-left corner, and the slides as a virtual background. FWIW, I have experienced this on both Windows and Mac systems, using up-to-date versions of Zoom (6.0.10). Thank you!

Hi everyone.I've  set up a meeting that I've been promoting which will involve speakers who will present topics.This meeting will stream to FB and YouTube - but on reflection, I really would like to speak with the presenters a few mins before it starts so that everything runs as seamlessly as possible.The problem is, I've set it up so that it'll stream automatically.Is there any way I can stop it from streaming until 'we're ready'? People have already 'registered' through FB so I don't really want to fiddle with the session at FB or YT in case it mucks that up, but I don't really know if it will? I know i can start streaming from within Zoom (as I have the social media links set up) so I guess I could simply delete the sessions and 'stream when ready' - but would refer not to if there was a better way of dealing with this?ThanksNeil

Hi,I am the owner of a Zoom Pro account, which means my account is also a licensed account. I have also paid for the Zoom Webinar with 500 attendees.If I create a webinar and add a free licensed account as an alternative host, will this free licensed account have full capabilities for this webinar?