Room is not available

Forum|Forum|1 year ago
February 24, 2024
2 replies
17 views

Hi,

I recently added a bluetooth mic/speaker to our zoom room, and it works just fine. However, the room is telling me it is not available, the issue being:

"Standalone Bluetooth microphone may cause poor audio quality. Non-Bluetooth microphone is recommended, but integreated Bluetooth speaker can be used"

That said, i can launch a meeting just fine from the controller, and everything works after that. How can i clear this error message so it doesn't scare our users off?

Thanks in advance

Zoom Rooms controller

Best answer by carlson1

Fixed my own problem, the answer is to turn off the "Alert" in the corresponding room setting. (Rooms > room in question > Room settings > Alert

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carlson1AuthorAnswer

Explorer

Fixed my own problem, the answer is to turn off the "Alert" in the corresponding room setting. (Rooms > room in question > Room settings > Alert

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Tom-Nko

Explorer

so i have the same issue, but heres the difference I have over 100 zoomrooms and all provisioned exactly the same. but this particular room has that alert. also, I cannot find that setting on this individual room. will i have to turn alerts off at the top level which will turn them off for the rest ?

poly g7500 everything is up to date

error : "this room is not available"

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carlson1Author

Explorer

Hi Tom,

It depends on the alert you have. For me it was the following