need to enable Custom Live Streaming Service for Facebook, it says locked by admin! | Community
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lightfrequency
Newcomer
July 17, 2024
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need to enable Custom Live Streaming Service for Facebook, it says locked by admin!

  • July 17, 2024
  • 3 replies
  • 4 views

I have a problem, I'm trying to set up live-streaming to my Facebook group, and I see that in my Zoom account the option Custom LIVe Streaming Service is unchecked, but I cannot tick the box because it says it's locked by Admin,

 

does anyone know how I can make myself the admin, I am the owner of the Zoom account

 

thanks 

 

Eliana 

Best answer by MGSR

Hello @lightfrequency 

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on how to enable the Live Streaming Service and the prerequisites. 

Let us know if you need further assistance. 

3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
July 17, 2024

Hello @lightfrequency 

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on how to enable the Live Streaming Service and the prerequisites. 

Let us know if you need further assistance. 

MGSR
Community Manager
MGSR
Community Manager
July 25, 2024

Hi @lightfrequency!

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
MGSR
Community Manager
July 31, 2024

Hi @lightfrequency!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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