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I am putting together a webinar in Zoom events that will include a number of short videos mixed among the live presenters. I don't see a way to cue videos for playing in Production Studio other than to screen-share them from a desktop. It would be much better to play the videos directly in Production Studio then to play them outside of Zoom via screen-share. Am I missing something? The other thing that I am hoping to do is to have overlays (for example, a transparent PNG) that I can show over an active speaker. I see the possibility of creating a scene in which a speaker is overlaid onto a background screen, but what I am looking for is the equivalent of a television chyron or lower-third. Is that option somewhere I am not seeing it? Thanks for your help.

Hi everyone, I hope you’re doing well! I’m currently experiencing audio issues while using the Zoom app during meetings, particularly in conjunction with edge computing environments. Participants often report difficulties hearing me, and I also encounter delays in audio transmission. I’m wondering if anyone else has faced similar issues and what solutions you might recommend. Are there specific settings or configurations I should consider to improve audio quality during my Zoom meetings?Any insights or advice would be greatly appreciated! Thank you in advance for your help! Thanks!Ederson

I'm getting no audio on Zoom. I can hear them but they can't hear me. I get a dialog box calledChoose One of the audio conference options. Then in red: Leave Computer Audio Failed to detect your microphone. Please makesure your microphone is properly connected

I noticed an issue when someone is speaking on Zoom and another person starts talking at the same time, the audio cuts off on the other person entirely and you can see the person's lips moving but no audio coming out. This is an issue that was previously fixed but I recently updated Zoom to 6.2.3 and now this issue is happening again. How do I fix this or is there a way to download a previous version of Zoom where this wasn't an issue?

Hello.  I am on Version: 6.2.0 (1855) and when I try to share my screen or a document with my meeting participants, I get a black screen.  I can't see anything and neither can they.  The only thing I can share successfully, is the Whiteboard.  Any ideas?

The Zoom International Dial-in Numbers does not show up in the invite.I only see a zoom link.I did turn on "Show international numbers link on the invitation email" from the setting.  In the actual invite setting on outlook calendar,I tried to turn on "telephone and computer audio", but it keeps going back to only " computer audio" can anyone please help!?? Thanks.

Is it possible to host a simulive and then invite participants to breakroom if there are questions raised during the simulive?

I record my classes to the cloud. I am in gallery view, and that is the view that is recorded. But when I am screen sharing, the recording shows only the active speaker. I believe my settings are correct: Under 'Settings' and 'Cloud Recording' I have selected 'Record gallery view with shared screen'.  

It would make the life of many of us who schedule other folks meetings so much easier if we could: hit a toggle or select a drop down option for their hosting status (and to remove ourselves)make changes to this designation after an invite has been sent outschedule a meeting for others without it ever being on our calendar or making Zoom unavailable for our use  

It appears that the Zoom Scheduler no longer sends an e-mail invitation with the meeting link to everyone when I schedule a one-time meeting, even though it asks me to put in their e-mail addresses.  It used to do this.  But now I have to create an e-mail and cut&paste the link into it.  I want to send an actual e-mail to them, not just a calender notification.  Was this option removed, or can I turn it back on somehow?  I've seen conflicting info (e.g. that you can do this for recurring meetings, but not for one-time meetings).  Can someone give me a straight answer?  Thanks.

Hi my name is Abby and I am hard of hearing and I've been trying to find a way to have an ASl interpreter on  zooms because someone told me that is a thing and I can not see to find it and its really annoying me because I don't understand what people are saying to me when they are talking

UPDATEI've found out that the Custom Offer functionality is now Generally Available.  Contact me if you want to know more.Original PostIn today’s (October 21, 2024) Zoom Events Release Notes, there are two items that indicate “New or enhanced features” relating to the long-anticipated Custom Offer functionality. The Custom Offer functionality allows a host to provide potential registrants a special code to claim a percentage discount on a ticket or to access special ticket types not available to the general public. I’ve been on the beta program for this feature for over two months now, and I think it’s something many Zoom Events producers are looking for. The problem I have is that this was announced in the August and September release notes, but in both ca

How can I access the full transcript, not just the Meeting Summary? 

My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

Hi - whenever I screen share (joining Zoom from my Chrome browser) the microphone access is not activated when I screen share. This seems to be a relatively new issue.  I've also had the same issue when I've tried to use Chrome from the web store (see image below). I haven't tried joining via the Zoom for Chrome PWA.  I use Zoom quite frequently for presentations as not everyone has Microsoft Teams or uses Google Meet. This is turning into a professional disaster - would appreciate any assistance. Was not an issue when I paid for Zoom premium!

Hi, I have entered the URL for both my speakers and my exhibitors but it is not showing on their pages...how do I make this happen? And any possibility of them being hyperlinked? Thanks

My last few Zoom meetings with a friend - he initiates and I join - his video is completely pixelated. He sees my video clearly, he sees his own camera clearly. I have tried uninstalling Zoom and reinstalling, changing HD to Non HD settings on both ends - no change.     

I have recently create a zoom invitation link, but when i went to copy invitation the link is not the same as what i have created. (ie: the meeting code and passcode is not the same) is there an error or system issue?

I hosted a webinar today that's divided into 4 parts. I recorded the webinar, paused the recording during a break, and continued with the recording after the break. I ended the recording after the first 2 parts so the file would not be too big. I repeated the same process for the next part of the webinar.  Now, I can only find the first part of the recording; the rest is gone. I normally do this for the webinar, and there have never been any problems before. I tried contacting Zoom support, but all they said was there were no active accounts under my email address when clearly I was logged in throughout my whole meeting.  Can anyone please help ? 😞 

¿Si actualizo mi plan de pago (ahora lo tengo gratis) puedo recuperar las grabaciones que tenia en la nube?

i need help with my Zoom account. I've lost access to the 2FA and recovery key backup, but I still have my email and password. Currently, I'm stuck because the TOTP is blocking me from logging in. I tried contacting support through chat, but it was unhelpful. Any advice on how to remove 2FA from my account would be greatly appreciated.

Hey! I am Ukrainian but im in Germany for 4 weeks. How can I have a free access here?

Dear community,  I keep encountering an issue that I hope has a simple solution. When setting up my recurring meetings, I typically schedule them for a duration of about two months, with meetings recurring at the same time from Monday to Thursday. To set this up, I select a daily recurrence schedule and then manually delete each Friday, Saturday, and Sunday. This process feels inefficient and somewhat unnecessary, especially since my Google Calendar still shows the meetings scheduled for all those days, requiring me to repeat the process (which might be a separate issue to address). I'm wondering if there's a smarter way to handle this.Thank you in advance for you replies.          

I used Production Studio to make a scene template for my Zoom Event. How do I make use of that template for the various sessions in my Event? The documentation is very silent on scene templates.

Very recently, URLs for Zoom meetings sent from a Gmail account and received by another Gmail account are modified and do not work.  The change is slight:  the end of every link is changed from   “registration#/registration”   to   “registration%23/registration” .  I realize that  "%23"  is the URL encoded version of  “#”.   However, that is the only change in the received (non-working) URL.  Additionally, when viewing the outgoing email in the "Sent" folder, the same change is evident in the sent email.  For some reason, Gmail seems to be modifying the email as it goes out.  HOWEVER, the same email with the URLs for the Zoom meetings received in Outlook is fine and does not have the modified URLs.  I'm stumped.  Any ideas???