Products

As of last night's upgrade to v6.3.0 (Windows application), Zoom no longer works at all. Can't attend meetings. Can't change Audio settings (this crashes it immediately), etc.  - Un-installed and re-installed from new download. No change.- Rebooted. No change.  It's totally worthless now. I see a ton of reports with Zoom not working on the web since this update, too.

I have a Basic Plan with Zoom.   I use a Microsoft laptop.   Our investment club meets in person in a physical room, with 1-3 other members joining via Zoom.   To enhance audio and microphone for those on Zoom, we have purchased a 3 microphone/speaker product which connects into the one port in my laptop.    However, only one microphone/speaker works at one time.   In Settings, I am able to switch between microphones/speakers, but only one works at a given time.    What do I need to do in Settings so that all 3 work at the same time?  

What can I do to resolve Zoom incorrectly blocking UK users from joining a UK-only meeting? Multiple users, based in Wales, have recently been blocked from meetings on the incorrect basis of being in Germany or the Netherlands. How can this be fixed? 

Здравствуйте. Во время проведения конференции, отсутствует кнопка демонстрации экрана

When teaching my math class, I always screenshare the classic whiteboard because it's bigger. When I click the toolbar to erase what I wrote, the whiteboard minimizes by about 30%. This just started today. If I want to change the ink color, nothing goes wrong. Touching my pen to anything I usually do on that toolbar minimizes the whiteboard every time. I just uninstalled Zoom Workplace Pro yesterday in order to update it via reinstalling. That's because the update instructions use features I don't have. I repeated that process this morning to no avail. My version is now 6.2.3 (47507) on a Dell Inspiron 3793 laptop (Windows 11). Is anyone else having this issue?

私がホストで、参加者に画面共有をしてもらっているときに、私が注釈でサポートしたいと思っております。 注釈するボタンが出てこないのですが、方法はありますか？ 私は、Windowsパソコンで参加しております。     

Hi, I bought a new android tablet (a very minor item) and although my bluetooth headset works in other applications like hearing youtube, it does not work on zoom meetings. Microphone and audio comes from the tablet itself. I tried the nearby device settings (it's on), reinstalling zoom, and restarting the system. I even did factory reset of the tablet and it still doesn't work.using a wired earphone with microphone works. How can I make my bluetooth headset work?

I am using the web client on a desktop.  The closed caption option does not work.  There is nothing in the live transcription area either.   Closed caption is "on".  Nothing appears 

At the start of each new day, I can see the events scheduled for the day on the Calendar work week view, but in the Today view/side panel it displays "No events scheduled". If I exit the Zoom application and restart it, then the Today view/side panel correctly displays the events listed for the day in the work week calendar view. Then at the start of the next day, there are no events displayed in that Today view/side panel even if the calendar shows events scheduled for that day, until I exit the application and restart it.

Hi, I have a huge problem. I can't seem to find a recording I did last night. I wasn't the host but I was given permission to record the meeting. This has happened previously and I didn't have a problem about this before until now. I followed all the steps to recovering non-converted recordings, and that Zoom would already have that saved incase you want to convert it. The problem is it's not showing up in my app and webportal. As well as the meeting that took place, it isn't in my history as well. 

With Zoom I present a powerpoint with the presenter's image embedded, it works very well. But I record the presentation with the recording offered by Zoom, in the cloud, and when I retrieve the recording the image of the presenter is next to it and not embedded.

When my Zoom Phone rings, I ONLY want it to ring on my phone; NEVER on my laptop. How do I turn OFF the ringer on my laptop? (MacBook)

Can I assign a Zoom Room to a person with a Zoom Pro License? Or can I use a zoom Room system with a personal Zoom Pro License?  

Hi, I have ZOOM 6.2.6, but just upgraded to the newest version.  For the past several ZOOM meetings, my guests have a message that tells them that the host has joined, but there is no indication on my end that anyone is in the waiting room nor an option to admit them. :(. Any suggestions?

Hi, my scheduled meetings have all disappeared from my Zoom account. They haven't been deleted, they're just not there. I need to use the same links and not create new meetings as all my clients have the links saved. I just tested one link in an email that I had sent to a client and the meeting started, so it seems to be working. Can my meetings be reinstated to my account?

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I want to say thank you for enabling Apps inside Zoom. This is a super useful feature! I do online training with groups of 25-30 people at a time. I use Miro as a whiteboard tool and I have always asked individual people to open Miro in their own browser. This forces them to have 2 windows open - Zoom and Miro - and often they are on a laptop, making it difficult to see both windows.Since I enabled the Miro app inside Zoom, they can see the whiteboard within Zoom, and only need 1 window. I also appreciate that the Miro app stays open as the participants move into a breakout room for some activities, and come back to the main room. The app is activated once, and they continue to collaborate on it throughout the entire session. There are a few limitations that I hope can be addressed in the future:- the app only works if people have the zoom app installed, not in a browser- for the host, if I jump into a breakout room, the app is disabled.  I need to re-enable the app

Hello Every one  First of all , thank you to help me .  I explain my situation , i need to get a record from my lesson between 12  pm to 15 pm today on friday 20th december 2024 .  It is a lesson from one of the teacher explain in french . There is important inforamtion there and  didn't recorded it .  This is the  code ( i have got the all lonk if you need it to get it ) Code  094904 Do you know if it possible to ask to zoom the entire meeting and how can i get it ?  Thank you for your help . God bless  you 

Is it possible to stream from a Canon EOS R100to a Galaxy Tab A9 +5G?Should the Elgato Cam Link 4K be recognizedas a video source in Zoom?

Hi there, I was very excited to see that Zoom now has this feature to allow email to pipe to chat channels: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076875#h_4032347733321724744556652 However, despite verifying that I have the appropriate client version (both Windows and iOS), I don't see an option in either client to perform this. I also verified that nothing settings-wise (both at the Account and Group-level) would prevent me from doing this. I do know that we have Advanced Chat Encryption enabled for our account, though I don't see this feature listed as a limitation to the feature. I also know that, settings-wise, we have other security measures enabled, such as preventing non-corporate domains from communicating with our tenant. Might some other setting be preventing this? Thank you in advance. 

I need to schedule a Zoom meeting across multiple time zones. Will the recipients all see the invite in their own time and zone?

We have identified recurring issues in our integration with Zoom, specifically with connections to Zoom servers and websockets, which appear to vary depending on the internet provider being used. Technical context:Our implementation of the Zoom Video SDK was built using Lit and integrated into our main application developed with Vue 3. The app is compiled as a website hosted on Firebase and is also available in mobile versions (iOS and Android) through a native webview implemented with Capacitor. Issue details:We handle over 400 sessions daily, and approximately 10% of these experience intermittent issues or complete connection failures.These issues appear to be more frequent on certain days and less frequent on others.The interruptions are highly correlated with the internet provider. Specific examples include:In Colombia, users with ETB report numerous issues. However, they do not experience problems using platforms like Google Meet, suggesting a possible difference in DNS

Hey Zoom thanks for messing up my meeting with your involuntary disconnecting and reconnecting me to an important meeting of my life because of your forced update. I'm in the middle of the meeting and there's no option to postpone to re-schedule the update. "zoom cloud service will upgrade shortly you will disconnect and rejoin" I wish there's a way here to attach the image/screenshotThe notification is like a time bomb that will suddenly pop-up without any notice then the countdown starts around only 20 seconds. You have no other choice but to be alarmed because you can't cancel it, can't postpone, can't do anything about it but to watch the clocking ticking down while being frustrated because there's no window or heads up to tell your co-workers that you will get disconnected. 

Hello   On my Ipad, I have my contacts within the Zoom app. However, when I schedule a meeting and add attendees. It's blank I have to type out all the attendees. Rather than it pulling from my contacts list.

A user is sent updates whenever someone with scheduling privileges for their calendar, schedules a meeting on their behalf. How can I prevent the user from receiving updates when there are changes made in the schedule?