Products

I use a MacBook Air Mac14,2 on a macOS 15.4.1 with Zoom Version: 6.4.6. Unfortunately, for the past three months, the audio input for the people attending my Zoom meetings has become robotic within an hour of the meeting. No one else hears the robotic audio except for me. I've uninstalled, reinstalled Zoom, and updated it with no solution. The only thing that fixes the problem is to restart my computer. Which is not ideal to do during a meeting. Does anyone know a solution to this problem?

I just ran into a situation where the AI Companion meeting summary assigned an action item to a person who had not attended the meeting. There is no record of the person's name in the attendee list or in the meeting transcript.I've relied on and enjoyed the meeting summaries, but my confidence stumbled. 

Hey, I would like to call France from Thailand using a French number.How do I proceed with Zoom? Do I have to pay for a particular offer? Thanks in advance,Kylian

The recordings online UI sucks, it really does. If I want to delete my oldest recordings I have to flip several pages.Please add:option to see more recordings in the viewoption to sort by oldest/newest, filesize, name. Thank you

When I Stream A Zoom Meeting To Another Platform The Sound Is Not Audible-How To Fix?

I've been using a Zoom phone for the last 5 Months and I've never faced any issues with it. An hour ago, that got suddenly stuck and saying, "Your phone is inactive, contact you're adding", as per Zoom, "Zoom Phone error 403: Your account is inactive" article "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069738", there could be an issue with PLAN, but I have the plan from last 4 months. Any once kindly help me in this regard. @zoom @Bri  

I'm using Zoom to play with other musicians.   I use a MacBook for my Zoom application and I have already adjusted the audio settings for musicians.  I use an audio interface, external microphones, and headphones.  The headphones prevent echo when settings are set for musical performance.   My question is this: Does the Zoom app for iPhone or Android have audio settings for musicians?  

Hello Team , Not getting the 720 p output when i am doing  a show running from vmix getting only 360p out put and i have work place business account.  kindly check this on priority... I have my show lined up for the same.    

We need zoom to allow us to bypass built-in audio processing like original sound, noise suppression or live performance for musicians. Those features okay but not in every scenario. We find it messing with our mix streaming live performances. It would be great if we can choose whether we want to use this features or not. So maybe in future updates we could have something like “bypass”, “deactivated zoom processing” or “computer raw audio”

I have a problem, do you?Today I can no longer find my recurring meetings in the “zoom Workplace” via PC. They are there on my cell phone or when I go to my Zoom account via my browser, but not when I go to the “Meetings” tab in “zoom Workplace” (i.e. the app) on my PC.Can you give me a tip?

this is absolutely unacceptable.and it is new from today.my zoom link sent out to a student yesterday did not include an ad.i know i am using a free service.  if you want to send me ads, fine.  don't try to send them to my students, partners, business contacts.that is just shady as feck.

Showing popup as failed to start camara please resolve that issue 

I am the only user on my Pro account yet the AI Meeting summary switch is greyed out and i can't turn it on.

Can I ask how the AI summary is delivered / prompted to the user following the meeting. As well as receiving the email, does Zoom proactively pop up and prompt for historical calls on the account or is the only method of access then to look at the call history and go into the chat to find the summary. 

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group.  My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet account wasn't mine. There have been two more HOA meetings since, and both times the read.ai program was still somehow connected to the secretary's Google Meet account.  I was not personally present at either of those two meetings due to other commitments, but in both cases read.ai showed me present, and yesterday, it also sent a meeting summary via email to everyone after the meeting under MY NAME. I have uninstalled read.ai from Zoom, but I have a terrible feeling that it is like a virus that somehow skipped to that woman's Google Meet program and nothing I do is going to fix that for her.   And to add insult to injury, it appears that the meeting summary wasn't even accurate. ANYBODY have this experien

When sharing screen it does not give me the option to choose whiteboard or screen, only the files that I have open

I can't find any more Reports from the meetings I've had over the last month. Seems like there was a migration to new UI today and there are no reports to found anymore! I tried playing with filters in old Usage and also brand new Meeting and webinar history section Both are empty even thought I've had 20 meetings in last 30 days. It is crucial that I get attendance reports as government regulations demand it.  What can be done? I am including a paste from new screen in Reports -> Usage Reports -> Meeting and Webinar History FromMarch 20 2025ToApril 16 2025Maximum report duration: 1 MonthMeetings and webinars  Has any data  SearchExport  No Data   

I am currently in a Zoom Conference and only have the option for Audio Settings in the lower left corner. I have no option to mute and have no idea if I am muted automatically. In standard Zoom meetings I have the option to Mute/Unmute. Can someone help?

Hi, Has anyone experienced an issue with Zoom Meetings where random participants are being automatically assigned as interpreters once the interpretation feature is started? The two interpreters that were assigned show as interpreters in the participant list, but also two other random participants were showing as interpreters in the participant list (but not the "Manage Interpreters" list, strangely, so we couldn't remove them). We were able to fix the issue by folks out and log back in and then re-starting the interpretation. One of our interpreters mentioned that this also happened at an earlier meeting that they were interpreting for. Thanks in advance!

Hello,I would like to ask you one question. In January I made an very important call which was recorded via Zoom. Not knowing how the Zoom works, I thought it will be saved in my acccount just on MS Teams and therefore I dont have to save it. Nevertheless the Zoom asked me if I want to save recording on Cloud or to computer. I didnt want to upgrade my account, so I have chosen the option save to desktop. The problem is, my desktop was damaged and unable to restore the data. So I lost the way to my recording. Is there any chance , how I can get my recording back via Zoom? Or how to reach customer service, any mail or phone number or person I can contact? Do they somehow have access to your account and content? Thanks a lot. 

I am a student and wanted to see this implemented because we have professor lecturing which requires chat participation. it is annoying me that I have to bring up a chat window and close it because it obstructs the presentation. 

I have been using Zoom Meetings to Record Guest interviews for my podcast for two years.  I have always been able to produce the separate files for each speaker and have them produced in MONO format for uploading to Audacity (where I do my editing).  Last week They started to produce as multi track stereo files (two tracks per speaker).  I checked all my settings, even uninstalled and reinstalled Zoom, but still am having the issue.  I am getting separate files for each speaker still, but they are no longer mono.  Not sure where else to look.  I have original sound for musicians checked and High Fidelity music mode but DO NOT have Stereo Audio checked     

We have a PC running Zoom client (5.14.11, which is another discussion since I do not see this version or the newest version 5.15.5 on Zooms road map list for 2023), a Magewell USB Capture HDMI 4K Plus which shows as a supported device and another laptop connected over HDMI to the Magewell. The Magewell shows up as a second camera feed even though it is supported as a content share device. Magewell is on current firmware. Are we missing something? A setting or piece of hardware? We have tried this with multiple PCs/laptops with all resulting in the same issue. Any help is appreciated.

I use a free account until I use zoom more. I set up a 30 minute meeting and checked a box to record the meeting. When the meeting started, it automatically started recording. I thought I'd be able to select start recording once the meeting started but that's OK. According to the forums and instructional tutorials, the recording goes to my computer on a free account, and I have to have a Windows version 4.0.25513.0228 or later. I have 10.0.26100 Build 26100. I've clicked on "meetings," and "recordings" to try to find it, and "computer" under recordings and it's nowhere. What am I doing wrong?

When I schedule a meeting, I want to make it visible, for all Zoom users to attend. How can I do that?