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I'm using a recent version of Zoom (Zoom Workspace). In my meetings I use whiteboards with animated GIF images and embedded YouTube movies, which play fine during the meetings. I also record the meetings to the cloud and then the GIF animations and YouTube videos are frozen images (So I do play them in the meetings, but they don't play in the recordings!) I suppose this a bug in Zoom recording/whiteboards, or is something wrong with my settings? Thank you!-R.L.

At my organization, we use Google Calendar to schedule meetings. Google has a "speedy meetings" setting, to change 30-minute meetings to be only 25 minutes, and hour-long meetings to only 50 minutes (to give you breaks between meetings). Is there a way to do this in Zoom? When scheduling a meeting in Zoom.us, our only options are 15 mins, 30 mins, 45 mins or 1 hr. Thanks!

I am VERY frustrated. I have been using my Logitech C920 with my Macbook Air for a long time. No issues. For the past month or so, my image keeps flickering. The image does not go black. Rather, parts of the image move and then move back (if that makes sense). At first, I assumed it was the Mac OS upgrade to Sonoma. However, the issue ONLY happens in Zoom!  I have the most current version of Zoom installed (6.0.2). I have spoken to Logitech and they have no solution, as the camera is fine with LogiTune. Is there a solution to this?!  I managed to capture a screenshot of it glitching and then back to normal.

The app was working well for some time.  It is reviewing both of our schedules and recommending and appropriate time.  When we first booked meetings, it would show up on both of our Outlook calendars.    It now reviews our calendars appropriately, sends her an email that the meeting is scheduled, but doesn't appear on her calendar.  When looking at the outlook email invitation, it lists just a random series of letters and numbers as being invited. I added her to the CC part for Zoom Scheduler to solve this.     How do I get it to work properly instead of sending to a bad email?

I join a meeting on my MacBook, then zoom becomes unresponsive. I cannot click on anything (Unmute button/camera/chat/minimise screen etc) However, I can see everyone, and hear everything but I cannot do anything from my end. I have looked through the settings, restarted my computer a number of times, updated what needed to be updated. Still, the problem persists. Can anyone help?

I'm trying to host an In-person event, and ZoomEvent always makes a Zoom link. This is an issue because it makes our registrants think the event is hybrid rather than in-person. How do I remove the Zoom link from the ZoomEvent?

I have a zoom account with both Zoom Workspace and Zoom phone.  I use the phone for my business.  I want to port my xfinity personal phone number (a landline !) to Zoom.    It looks like I don't need another Phone License to do this, but I can just add another number to the existing phone license I have.  Is that right?  If I have unlimited US/CA on the business phone, and I just add another number to that license (by home number), does the home number inherit the unlimited US/CA as well?  Lastly, if I just add a number to the existing license, can I route business calls to my zoom app on my cell phone, route personal calls to both my cell and my wife's cell as well as a sip phone?   Or do do this, i need another phone license.  Thanks for the help.  Couldn't reach zoom support or sales to get this answer.

The Zoom/HubSpot integration seems to be limited for our organization. We are needing to collect and map both standard fields (First Name, Last Name, Email, Organization, etc.) along with custom fields for our Zoom Webinars and allow for this information to pass into HubSpot with proper mapping. When running tests, the form will result in errors for an empty required property even when we are not requiring the fields. Anyone else encounter this and/or have suggestions and solutions? 

My organization recently migrated to Zoom Phones from RingCentral for our VOIP provider. Previously, the CP-8851 phone could transfer calls by following this process:A customer calls the phone numberThe employee answers the callThe employee presses “Transfer” The employee enters and calls the phone number to transferThe employee presses “Transfer” again before the call answers (to do a blind transfer)The phone calls is transferred to the other phone number However, now on step 5, the call disconnects abruptly. All the other functions work fine such as the sidecar/KEM, warm transfers, and speed dials. Even though I believe it to be a Zoom issue, Zoom support says this is a Cisco IP phone issue.  

With AI-driven features becoming more common in video conferencing tools, Zoom has been rolling out AI-powered meeting summaries and smart notes. Does anyone know if Zoom plans to expand this feature to all users, including free accounts, or will it remain limited to enterprise and pro plans? For those who have used AI-generated summaries, how accurate and useful have they been for your team? Let’s discuss!

I've been using Zoom almost weekly for at least 6 months and have had no trouble getting in the meeting.  I pay for the meeting then I get another email to Register my name etc.  Usually after I registered I receive an email that has the link to join the meeting.  The last two weeks I register, the email disappears and I never receive the email to join.  Very frustrating since I pay for these and they are non refundable.  Nothing has changed, same computer and email. Help!

Using the Linux client when I remote control do remote control (support) I'm able to control the other user's computer via my mouse and keyboard, but certain keys fail.  For example, I can type a certain letter like "a", but I won't be able to type "b", but I could type "B".  When I use capslock, all of the letter seem to work (in uppercase). Lowercase is hit and miss. Symbols generally don't work. 

I get error 1132 when I log in to Zoom, this only happens on my computer because I can use the platform without any problem on my cell phone. I have already reported the problem to Zoom but have not received a response. Any help is welcome! Thank you very much.

Can anyone advise if AI Companion features work when participants are in some breakout rooms at the same time? Thank You

Hi, I noticed that when I try to save my recording automatically to a Google Drive folder, it will give me a "Files from unknown sources. Converting the following files may put your device and personal data at risk" error. It converts fine every time I click "Convert Anyway" but this error pops up every single time I have Google Drive open on my Mac. Can someone help me troubleshoot?

I have managed to get it to work but only for my account and what i type in the chat but it doesn't seem to work for anyone else that joins the chat in the webinar that i host. Any help would be appreciated.

Please anyone can help me with this?I know the operating system is Linux but i also know that there is different Linux operating systems and i can't find out each one is . Thank you very much indeed for any helpKind regardsd_jj_b

In Calendly, when I connect my Zoom integration and then want to connect a different email address to both Zoom and Calendly, I disconnect the current integration. However, when I click 'connect' again, it automatically connects the email address that is logged into my Zoom account. Shouldn't it ask me which email address I want to connect (like Google meet integration)? Is there any way you can help me with this?

Hello,   Who can help me? Is there an automatic translation in English for my Zoom invitation  link in Dutch? Most of my contacts are abroad.                                            Till now  i did translate it myself ,but very time consuming 

While doing a webinar, I tried to chat with someone and its stops my video from playing. How do I change that to let me chat and play the video at the same time?Thanks

Wondering if anyone else has had a similar issue. I have two ticket types for my event. One paid - the general offer, and one free - determined by email domain. By default both are showing under general offer. When i untick one and save then update, the change reverts back. None of the changes I make are saving after clicking update.Any ideas?

Hi, I am currently setting up a set of Poly Rove 40 handsets connected to a Rove b2 basestation. I can access the b2 basestation's web guide to make changes prior to provisioning the station with Zoom, however, as soon as I provision the basestation to Zoom, I can no longer access the basestation's web gui. I just get a "Connection Refused" error when trying to navigate to the basestation's IP address. I need to be able to access the web gui so I can add repeaters to the system. I've tried everything I've found related to fixing a connection refused error with no luck. What am I doing wrong to not be able to access the base station after provisioning?

When I schedule a Zoom meeting from my Surface Pro, I add the attendees and click save which then opens up my Outlook Email App. From there, I click send to invite my attendees, however, the attendees do not receive my email (I know this because they reach out saying they haven't seen an invite on their end). As a temporary fix, I've been going into my Outlook Calendar and manually inviting the attendees that way (i.e. creating an Outlook event and adding in the Zoom link), but then two separate invites are sent with the same Zoom link. The attendees receive both which is obviously not what I want either.However, when I try and schedule from the Zoom App on my Macbook, it all goes fine. I'm able to add my attendees, click save, and the invite is sent out right from my Zoom App and immediately connects with my Outlook Calendar.  I only use my Macbook occasionally from work and my Surface Pro is my main work computer so I'd really like to sol

I have a Pro-level account and host a weekly meeting. In a few days, I will be unable to be present to start and end the meeting. I have read the online documentation about assigning a co-host but find it confusing. Is there a way for me to assign someone in the meeting the credentials to start and end the meeting, and also turn on screen sharing?

Hello, I have my record setting to save only the screen sharing with active mic and i see the reecording the webcam/videocamera i overlapping the shared content. It never did that before.Is there a definition that i should put?  I put here a example