Products

Hi, I have trouble in showing dual monitor window. After some updates, zoom dual monitor has title bar. Because of that title bar, the screen does not show in full mode. It always show "zoom workplace"  letters in title bar. Can I hide title bar in dual monitor mode?

Hello,  Is there a setting to allow attendees to view chat messages and uploaded files that were added before they joined? For example, if someone joins late, can they still see the chat and files?  Additionally, is there a way to attach files, or links that would appear as a banner in zoom (outside of the chat)? These files could be added at the time of scheduling the meeting or within the meeting once it has commenced.  I would like to find a way to add a couple of standard files to the zoom chat that are easily visible and accessible and stand out to users even if they do not have the chat open.  Thank you. 

I saw Zoom Rooms now supports Configuration Profiles to manage a bulk list of room settings by profile rather than having to structure by location (State, Building, Floor, etc.). I reached out to Zoom and there is not a current KB article or any documentation on how to set them up. Has anyone started on setting up Configuration Profiles and has details on how to configure?

why are some recording files 3 to 5 times larger than others?we have several user accounts that record one-hour videos.one account generates one-hour video files that are 150MB.Another account's one-hour video would be 700MB. Why?

Where in the app should I go to whitelisted all applicable Redirect URLs both production and development redirect URLs? thanks

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

Hi,  When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up every time I dial as it covers vital information on my salesforce contact/account. Using a MacAir / Zoom Workplace most recent update Version: 6.2.6 (41824)  

Hi Zoom community, I'm hoping you can help me with an issue we're experiencing lately. When we set meetings with an alternative host (in the same organization), they use their unique link to enter the meeting. However on doing so they are asked to register and then being told the host cannot register. They are then unable to enter the meeting at all unless using a different email address. Any advice in relation to this issue would be appreciated. Many thanks

I'm running online singing lessons using a Macbook Air, and always have original sound for musicians enabled so that my voice doesn't cut out and I can play the piano at the same time. Of late - the last month or so - I find my students are complaining they can't hear me. I'm too quiet. I've tried increasing the microphone input, but it's on its max. The automatic adjustment doesn't work either. Am I missing a new setting somewhere? 

I have a profile picture on Zoom that transfers to my Weight Watchers profile but it won’t activate when I’m in a Workshop. Any tips? 

the pop-up comes from Zoom (the icon displayed together with this warning is from Zoom Workspace) and my current version is 6.7.8 32670.  There is no local / doamin group policy blocking Zoom or 7-zip.  Some PC have 7-zip installed but some does not.  User have no admin right.  installer is MSI version.

Hi everyone, I’m exploring governance and intake processes for Zoom Marketplace app requests in an enterprise university environment. At present, when a user clicks Request to Add for a Marketplace app, the request email we receive only contains very limited information such as: requestor name requestor email app name  There is also an optional reason field in the Zoom request pop-up, but in practice this is often skipped, and we are also finding that it may not reliably carry through into our downstream ticketing workflow.I wanted to ask whether anyone in the Zoom Community has dealt with similar issues and, if so, how you approached them. I would like to know:Can the “reason” field on a Zoom Marketplace app request be made mandatory? Has anyone successfully passed that field into ServiceNow or another ticketing sys

My company is having problems with the participant 'filmstrip' changing to a much smaller size during screen shares for our video recordings even though this area is set to a larger size during the recording and we see it as larger.  We primarily utilize the desktop client on Windows 10 or 11. Our investigations indicate that adjusting the bar that separates the participant area from the screenshare area can help but still doesn't reflect the ratio we see on our screens.  Also, when another participant shares their screen, the participants videos/the strip of videos, resets to a smaller size.  Is there a method to ensure a consistent participant view size throughout the recording, preventing it from shrinking excessively?    

1. Reason for Rollup Reference Limitations in Formulas & Future Support RoadmapIs the current inability to reference a Rollup column within a Formula (resulting in a #REF! error) an intended architectural decision designed to prevent performance bottlenecks (e.g., cascade updates) or circular dependencies? We would appreciate clarification on the technical reasoning behind this limitation. Furthermore, are there ongoing optimizations to address this, and if so, when can we expect this feature to be supported in your roadmap? 2. Schedule and Roadmap for Zoom Data Table API Re-releaseAccess to Zoom Data Table API endpoints is essential for our external automation and system integration plans.Could you please share the specific schedule or roadmap regarding when the Zoom Tables API will be re-released or made officially available to developers?

I noticed recently that when I schedule a zoom meeting I never get responses from invitees.  I discovered that Zoom created @zmail.com account for me that's attached to all the invites. I have ZERO need for zmail, how can I make it so all invites are sent with my ***********  as a reply-to address?

my zoom comments i need to update

Hello,I was recording a meeting to the cloud and my computer battery died and shut down before the meeting ended. I was the meeting host. I cannot find the recording anywhere-- on the cloud or on my local computer. Anyone have this happen before or have an idea of how to recover or find the recoding? I thought that if it was recording to the cloud it would still be saved somewhere even if my computer died.

how to locate my room code on my ts academy Data Analytics online lecture,

I have a feature enhancement request in the hands of our Zoom account team and looking for some backers. Likewise, if you have a Zoom phone feature enhancement idea and need backing, I can ask our Zoom account team to add us to that request. Basically, the feature is for Zoom online fax. What we're asking for is in a configuration where you have online fax enabled for a Call Queue (CQ) or Shared Line Group (SLG) and have members added for online fax access. What we’d like to see is when any member of a CQ or SLG sends a outbound fax, that all other members of their respective CQ/SLG can see what all other members sent via their Zoom fax outbox folder. If you like this idea, please do contact your Zoom account team and ask them to add you to this enhancement request submitted by the University of Arizona. Thank you. 

Hi, Zoom causes a lot of issues on Linux. I am using the latest official Zoom from Manjaro’s repositories. Or Flatpak. Doesn’t matter, these issues appear in both of them. They are very frustrating.1. Screensharing only works with “Pipewire” mode. Sharing mode keeps getting reset to "Auto", which means after one screen share, if I want to share again, its just a black window. This happened to me during surgery planning, and that was really really bad and embarrassing. My colleagues could not see the MRI, and the chief surgeon/scientist lost patience. This is unacceptable. We pay for Zoom.2. Everytime someone starts or stops a screenshare, regardless of any KDE window settings, even if I am in the middle of typing something in a terminal or working on a document or something, it switches to the Zoom window/virtual desktop without asking. No amount of config prevents this. It is unacceptable that a program changes user settings without asking. And controls desktop s

I have a Server-to-Server OAuth app that is activated and live on my account. When making API calls I receive error code 124 Invalid Access Token. I have verified my Account ID, Client ID, and Client Secret are correct and have regenerated the Client Secret multiple times. The app has the following scopes: meeting:write:meeting:admin, meeting:read:meeting:admin, user:read:user:admin, webinar:write:webinar:admin, webinar:read:webinar:admin. Please help me identify why the token is invalid.

I have receiving the error=1 in Android Zoom SDK. I have integrated with the help of this GITHUB link - https://github.com/zoom/zoom-sdk-android?tab=readme-ov-file I have changed target SDK 33 to 34 and new changes in gradle. In 33 SDK and gradle all is working fine and the user can also join the meeting. But this same flow is not working in 34 SDK. I have received Error_code=1 I have researched many sites and AI and I found mobilertc.aar and commonlylib this two file I need new file which is support in SDK34 and grandle. FYI - Old .aar and commonlylib are not worked and app has been crashed.Thanks, Pankaj 

How do I add an alternate host to a meeting I didn’t schedule?

Hola quiero hacer una reunión para 17 personas, que dire mas de una hora, tengo que pagar por algún plan o algo? Quien me puede guiar además para el uso de zoom para mi reunión 

アカウント設定を編集する特権のある管理者として、Zoomウェブポータルにサインインします。 ナビゲーションメニューで [アカウント管理] をクリックしてから [アカウント設定] をクリックします。 [ウェビナー] タブをクリックします。 [ウェビナー内] で [ブレイクアウトルーム] トグルをクリックで切り替えて有効または無効にします。ブレイクアウトルームが表示されない場合は、どうしたらよいですか？何を確認しますか？どこかの設定変更が必要ですか？